Type:
Lead Grade: B
Name: Dawn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer uses cold calling to fuel home service lead generation and outbound marketing. In this transcript, we connected with a homeowner in St. Louis, Missouri to offer a free, no-obligation pressure washing estimate for exterior areas such as the house, driveway, siding, patio, and gutters. To accommodate the schedule, the estimator offered to provide the price over the phone for convenience, rather than an in-person visit.
This is a power washing lead, but the same approach would work well for roofing companies in St. Louis, Missouri, or other home service categories. The call demonstrates how cold calling for leads can convert interest into booked appointments and drive more leads for home service companies. If you’re looking to boost your home service lead generation or outbound efforts to get more leads, this example highlights effective strategies for securing estimates and scheduling.
Ai Transcript:
Phone Staffer Caller: So ma’am, thank you for calling me back. Rica here. We’re from (redacted). How are you doing?
Prospect: I’m good, how are you?
Phone Staffer Caller: Okay fine and thank you for asking as well. Mrs. Redacted, we would like to inform you that we will be there.
Phone Staffer Caller: Okay, tomorrow till next week, I mean till the end of the month in the (redacted) drive.
Phone Staffer Caller: And we will be giving free estimate for pressure washing house exterior. And when we say it’s free, of course, it’s a no cost, no commitment, no obligation. It’s going to assess the area you want and provide you with a detailed planning pricing. For driveway, exterior walls, siding, patio, roof gutters.
Phone Staffer Caller: Okay, and also since you’re in St. Louis, we can give the estimate via phone call instead. For your convenience instead of the estimator to stop by. They will just call you and provide you with a detailed planning price for whatever area you want to consider.
Phone Staffer Caller: My husband and I both work, so we won’t be here.
Prospect: Yes, yes we will be continuing for you, no property without your permission of course. They will just call you.
Phone Staffer Caller: So can the estimator call you on the 30th, that will be Tuesday between 1.30 to 3 p.m. That’s the window time for 10 to 15 minutes.
Prospect: Sure.
Phone Staffer Caller: Okay, perfect then.
Phone Staffer Caller: And I have here Matthew Redacted. Is Matthew your husband, ma’am?
Prospect: Yes.
Phone Staffer Caller: And can I have your first name so that the estimator can properly address you as well?
Prospect: Dawn.
Prospect: D-A-W-N.
Phone Staffer Caller: Okay, so Dawn Redacted, right?
Prospect: Yes.
Phone Staffer Caller: Is this the best phone number where the estimator can reach you at this (redacted), the one that I’m calling right now?
Prospect: Yes, that’s correct.
Phone Staffer Caller: And the property you want to have an estimate over the phone is your (redacted) house. And of course this is in St. Louis, Missouri, right?
Prospect: That’s right.
Phone Staffer Caller: Okay, and may I ask when the estimator will call you what part of your property then would you like of an estimate for pressure washing?
Prospect: I’m not sure right now. I’ll talk to my husband about it, but if they want to give us a call, that’s fine.
Phone Staffer Caller: All right, so any starting point from the estimator? Do you want the whole house, driveway, or just a start?
Prospect: I’m not sure right now. I’ll let you guys know.
Phone Staffer Caller: Okay, and can you just remember when was the last time you power washed your house exterior? Is it two years ago, three years ago?
Prospect: I don’t know. It was probably last year.
Phone Staffer Caller: And did you hire someone to do the service for you then?
Prospect: No, we did it.
Phone Staffer Caller: Okay, got you there.
Phone Staffer Caller: And Dawn, one last thing I needed here is your email address for us to send the confirmation of your virtual appointment then.
Prospect: Yeah, you can do my last name, T-I-E-R-S-O-N.
Phone Staffer Caller: Okay, so it’s T-I-E-R-S-O-N? (redacted)
Phone Staffer Caller: Okay, just to confirm, it’s T as in tiger, I as in igloo, E as in elephant, R as in red, S as in sun, O as in octopus, and then N as in nose, and then the letter D as in dog, or B as in boy?
Prospect: Yes, B as in dog.
Phone Staffer Caller: Okay, and A as in apple at (redacted).
Prospect: Did I got it right?
Prospect: Yes, that’s correct.
Phone Staffer Caller: Okay, perfect. So I have all the information I needed here. Just wait for the call for estimator again next Tuesday between 1.30 to 3 p.m. for you to get an estimate, okay, for pressure washing.
Prospect: All right?
Phone Staffer Caller: All right, that’s fine. Thank you.
Prospect: Okay, thank you so much for the appointment.
Phone Staffer Caller: Okay, bye-bye. Have a good one. Bye.