Type:
Lead Grade: B
Name: Richard (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound lead generation through cold calling for service businesses. In this transcript, we connected with a homeowner in Cordova, TN to set up a pre-estimate for exterior power washing targeting the driveway, patio, and walkway.
This is a power washing lead, but the approach also works well for roofing companies or other home services in Cordova, TN. If you’re looking to get more leads for a home service company or boost outbound marketing efforts, this example shows how pre-estimates and scheduled follow-ups can convert prospects into booked appointments, while keeping private information redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Richard.
Phone Staffer Caller: Yes, it is.
Phone Staffer Caller: Hi, I’m with (redacted).
Phone Staffer Caller: So we’ll be doing some powerwashing work at Cordova and would like to check if you’re interested in a pre-estimate.
Phone Staffer Caller: That’s for the exterior areas of your house like a patio and driveway.
Phone Staffer Caller: Where are you located? Are you in Memphis? Cordova.
Prospect: You’re in Cordova? Are you still in (redacted)?
Prospect: Yes, I am.
Phone Staffer Caller: Okay, so we’ll be doing some powerwashing work with some of the houses there. So I’d like to check if you’re going to be interested.
Prospect: What are you charged to do my driveway?
Phone Staffer Caller: For the driveway, that will be discussed to you by the estimator once he speaks with you or they speak with you. But the good thing about this is that you can still weigh in your options. It’s just a pre-estimate and you can decide whether you’d be interested or not in the future. But you can still grab the pre-estimate. Sounds fair?
Prospect: Well, I’m out of town and I don’t know when I’m going to be back. Probably one day next week.
Phone Staffer Caller: No worries. Let’s find a schedule. Would you like me to check the schedule?
Prospect: Yes. Do you have… Are you available on the first week of April? Or… Go ahead.
Phone Staffer Caller: I’m going to have to call you back because I’m not looking at my calendar. It’s at home and I won’t be back till Monday.
Prospect: Till Monday. I have a calendar here. Monday 30th? Monday is the 30th? Yes. 30th. What is Tuesday?
Phone Staffer Caller: Okay. So what time would you be available on Monday? Because we have a different schedule.
Prospect: Well, like I said, I’ve got to get back and look at my calendar because I’m coming home because I’ve got some doctor’s appointments. Next week and I have to look at when they are.
Phone Staffer Caller: Anyways, the estimator will be calling you first via phone call.
Prospect: Okay. That would be fine. He can call me on Monday and I’ll set up a time with him when he can come back.
Phone Staffer Caller: Okay. Would you like to set the appointment on Monday?
Prospect: Yes. If he can call me on Monday, I’ll let him know what time he can come back and give me an estimate. I’ve got a man in the backyard I’d like him to look at too. If you want, we can schedule that on Monday.
Phone Staffer Caller: Okay. That’ll work.
Prospect: Okay. So is it okay with you for a morning or for an afternoon schedule? That’s what I’m saying. Tell him to call me because I don’t know. I may have a doctor’s appointment on Monday. I’ve got to get back home and look at my schedule. Tell him to call me on Monday morning early, like 8 or 9 o’clock.
Phone Staffer Caller: Yeah. We have a schedule. I’ll let him know what time would be best for him to come by then.
Prospect: I see. Okay.
Phone Staffer Caller: Okay. Okay. No worries. We can schedule it now. Once the estimator calls you, you can actually provide him the details for that.
Prospect: Okay. Tell him to call me at 9 o’clock Monday morning.
Phone Staffer Caller: Yeah. We have a schedule between 9 to 10.30.
Prospect: Okay. That’ll work.
Phone Staffer Caller: Okay. Good.
Prospect: So I’ll just ask you some questions so that I can take note of that. That will be on Monday, March 30. So between 9 to 10.30 a.m., right?
Prospect: Right.
Phone Staffer Caller: Okay.
Prospect: When was the last time you had your house power washed? Not the house. Now the driveway. Oh, driveway. So, yeah. So your driveway needs power washing. Is there any other part of the house that needs power washing? Like the gutters?
Prospect: No, nothing. The patio and the walkway around the patio and the driveway is what I need to get a price on.
Prospect: Driveway, walkway around the patio and the patio.
Phone Staffer Caller: Okay. So that will be Monday, March 30 at 9 to 10.30 a.m. And also, yeah. I’d like to know when was the last time you had your house power washed? Is it a year ago? Last summer. It hasn’t been quite a year yet. Last summer. About a year.
Prospect: So Richard (redacted) is your first and last name, right?
Prospect: And your number is ending in (redacted), correct?
Prospect: And your full address is (redacted).
Prospect: And Cordova, Tennessee (redacted), correct? That’s correct.
Prospect: Okay. Do you have an email address where we can send a confirmation to? (redacted) Okay.
Prospect: Could you please repeat the last part? (redacted) Okay.
Prospect: So (redacted) Correct.
Phone Staffer Caller: Okay. So just to confirm, the schedule will be on Monday, March 30th between 9 to 10.30 a.m. So the estimator will contact you 15 to 30 minutes prior to the appointment. You can provide all the details that you need that the estimator will be needing once they check the parts of the house that needs power washing. Okay?
Prospect: Okay. Thank you much.
Phone Staffer Caller: Okay. So thank you so much, Richard. You have a great day. Okay? Thank you. Okay. Bye-bye.