Type:
Lead Grade: B
Name: Wandagale (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in cold calling for leads and home service lead generation through outbound outreach. In this transcript, we connected with a homeowner in (city/state not disclosed in transcript) to offer a free, no-obligation fence power washing estimate (and discussed window washing as an option). The conversation led to a scheduled appointment for Monday 1–2 PM with a backup date, illustrating how a well-handled phone lead can move a prospect toward an on-site estimate. This is a power washing lead, but the same approach would also work well for roofing companies and other exterior service providers in (city/state not disclosed in transcript).
If you’re looking to get more leads for your home service company, this example demonstrates effective outbound lead generation and cold calling for leads. Whether you’re focused on power washing, roofing, window cleaning, or other exterior services, outbound marketing for home service companies can turn conversations into booked estimates and new business. (Location noted: city/state not disclosed in transcript.)
Ai Transcript:
Phone Staffer Caller: Hello. Hello, good afternoon. Is this Wanda Gale (redacted)? No, this is Thomas (redacted). Thomas, are you related to Wanda? Yeah, just a moment. What do you need? Ok, sure. Just a minute. Ok, no worry. Take your time.
Prospect: Hello. Hello, this is Wanda. Oh, hi Wanda. Paul here and I work with (redacted). The reason why we’re calling you is because we’re going to be in (redacted) this week and we offer free estimates for power washing of the house exterior and also window washing as well. Wanda. I don’t think we need it for the house, but we do need it for the fence. Fence. Yeah, we can definitely help you to estimate the fence. Right? Sure, we can. So, when are you going to be in the area? So, this week and next week we’re going to be in your area. So, what day are you available Wanda? I think I should be available all of next week. All of next week. So, we have Monday until Friday next week. So, Monday we have morning and then afternoon schedule. That’s April 6th. So, you said Monday is an AM and then what was the other one? An evening? Yeah, morning and afternoon. So, from 9 to 10 and then our late would be 5 to 6 PM. 5 to 6. Yeah, that’s our late schedule. Our earliest would be 9 to 10 in the morning. So, the Monday one would be in the 9 and the afternoon one would be 6 PM. Yeah, starting from 9 to 10. Oh, I’m losing you. Hold on. Hold on. All right. Can I hear you? Yeah, I can hear you. Oh, okay. So, you said Monday is an AM. So, that means 9 AM? Yeah, 9 AM to 10 AM. We have also 10 AM to 11, 11 to 12, 12 to 1, 1 to 2. My husband is saying he’s not interested. Oh, I’m so sorry for the fence. Well, the good thing. Can you give me your phone number? So, in case we decide to change that name and phone number. I completely understand. You know what, Wanda? A lot of homeowners initially feel the same way until they see how much dirt, mold, buildup have collected, let’s say, in your fence. We’re actually offering a free, no obligation estimate. So, you can at least get a ballpark idea before deciding. Okay. So, can you give me your company name or your name and phone number? Yeah, sure. My name, first of all, it’s Paul and our company name is RS Power Washing. Just to let you know, Wanda, we’ve been in the business for 30 years and we’re doing the state-of-the-art equipment. So, this is how we take care of our customers like you. And also, we also offer a virtual appointment just in case. So, instead of an in-person visit, we can call you on that day. Okay. Why don’t you give me your phone number? Well, the phone number usually shows on our caller ID. So, the number that shows on your caller ID, if you have it. (redacted). That’s actually correct, Wanda. Okay, and you’re Paul. Yeah, Paul. You mentioned about the fence, right? When was the last time you had your fence power wash? Last summer. Last summer. Okay. Do you notice any dirt or mold? Yeah, I can see the black mold. Black mold. Okay. It’s a real, real light kind of a beige is the paint job. And the boards are, how wide are they? They’re six inches, you know, up and down, the height of them. And then, of course, they run from post to post. Okay, post, post. What if we can schedule you, if not by Monday, we can also choose today. I mean, if it’s okay with you. If you’re available. No, I don’t want to. We’re going to have to discuss it and think about it and I can give you a call back and let you know. Go ahead. Oh, okay. He’s changed his mind again. That’s usually women that do that. So, okay. Let’s, let’s figure out a time. Afternoon. Afternoon. Okay. So our afternoon schedule would be one to two, two to three, three to four, four to five. One to two would be good. One to two. Monday or Tuesday? Monday or Tuesday? No, we have something going on Tuesday. Let’s, let’s do it Monday. Monday, April six from one to two PM. Thank you so much. Your phone number I see here, Wanda Gale Smith. It’s four to five, seven, seven, zero, seven, three, three, zero. Yes. And you mentioned last summer when you had the house power wash. Am I correct? That I don’t know of, you know, but I haven’t really even looked at it. I’m handicapped and I don’t get out that much. So I haven’t looked at it, but I can see out through my window, the fence, that one I’m sure of, but the house, I don’t know. So just the fence. Okay. But the house, we don’t know. That’s okay. So you mentioned about the window. You want us to estimate your window? We’d also offer that as well. No, we recently had all the windows done. Oh, that’s beautiful. About two months ago. Oh, two months ago for the window. Okay. Okie dokie. And Wanda, do you have like an email such as Gmail or Yahoo? No, no, I don’t. Strictly my phone. No, nothing else. Okay. And do you need any backup date? Just in case you want to be available. Just a backup thing. We have. Oh, you mean a backup date if I’m not available for Monday? Monday. Yeah. Thursday? Make it Thursday. Yeah. Thursday. Same time. That’s April 9. April 9. It’s Thursday. Yeah. Thursday. And time? Same time. 1 to 2 PM. 1 to 2. Are you with that? Yes. Awesome. All right. So our estimator, Wanda, will call before they arrive. Make sure to keep your phone number active and you will be present during that day on Monday. Right? All right. All right. We’ll go with that. Thanks, Wanda. So it’s been a pleasure speaking with you both. Thank you. And I really, really happy. So see you there on Monday. Again, my name is Paul at your service and we are RS Powerwashing. Okay. You said Monday at 1 PM. Right? Monday at 1 PM. April 6th, Monday, 1 to 2 PM. And backup date, April 9th, Thursday, 1 to 2 PM. So the first one is April 6th. I’m trying to write this down. So yes, April 6th, Monday. Okay. And the other one is April 9th. The backup date is April 9th, Thursday with the same time. Yeah. All right. I appreciate you helping me. It’s been a pleasure speaking with you. All right. Thanks so much. You’re welcome. Bye-bye. Once again, this is Paul at your service and we are RS Powerwashing. By the way, Wanda, just to confirm, your address is (redacted). You got it. That’s it. All right. See you. Have a good one. All right.