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Cold Calling

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Type:
Lead Grade: B
Name: Naga (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in cold calling for leads to fuel home service lead generation. In this transcript, we reached out to a homeowner in (location redacted) to schedule a free exterior power washing estimate for the pathway and full house siding. The caller confirmed a Saturday morning window (9 a.m. to 11 a.m.) and noted that the estimator would assess the left-side siding and pathway, with a follow-up email and callback number to confirm details. This is a power washing lead, but would also work well for roofing companies in (location redacted).

If you’re looking to improve your home service lead generation or need help with outbound marketing for home service companies to get more leads, this example demonstrates an effective approach to converting inquiries into booked estimates. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Yes, yes ma’am.
Prospect: Oh, good day, is that Naga?
Phone Staffer Caller: This is Naga, yes.
Prospect: Oh, hi Naga, good morning.
Phone Staffer Caller: This is Kate with RS Powerwashing. How are you doing?
Prospect: Good ma’am. How’s it going ma’am?
Phone Staffer Caller: Yeah, what is this recording?
Prospect: Yeah, actually, Naga, I’m just reaching out quickly. Sorry to bother you. We will be working in (redacted) and nearby area this week on words. Just wondering if you are open for a free estimate only in any part of your house exterior for Powerwashing? For Powerwashing, you said? Yes, ma’am. Yes. And only just an estimate, no obligation or commitment at all.
Phone Staffer Caller: Okay, sure, ma’am. What time works? What day you’re talking about?
Prospect: Actually, sir, we have here Saturday and Sunday this week. What will be the best day and time for you?
Phone Staffer Caller: Saturday works, ma’am. Saturday. So let me just double check here. Is it okay to swing by like morning or afternoon?
Prospect: Morning is fine. Yeah.
Phone Staffer Caller: Okay, so I have here, sir, between 9 a.m. to 11 a.m. on Saturday, April 4. Would that be okay for you?
Prospect: Yes, ma’am. Yes.
Phone Staffer Caller: Perfect. So, Naga, your last name is (redacted), right? That is correct.
Prospect: Yes.
Phone Staffer Caller: Perfect. And Naga, I just want to ask, which area or what part of your house would you like to estimate?
Prospect: Oh, it’s exterior, you said, right? Yes, exterior. Any area of your exterior.
Prospect: Yeah, exterior power wash, it’s actually the, we have a pathway, a small area pathway. That’s one. And then the house exterior as well, like, you know, like, hiding or including the roof gutters or just the siding of your house.
Phone Staffer Caller: Just the siding, ma’am. Just the siding. Yes. Full house siding. Yes.
Prospect: Okay, got it. So that would be for the, yeah, for the pathway and full house siding. That is where we have a specific area of your siding, like, for the right area or east area or whole siding.
Prospect: When you are facing, it’s on the left, ma’am. Yeah, when you’re facing my house, it’s on the left. That is the preferred area. Yes.
Prospect: Yes. Oh, so left part area or left siding. Left side siding. Yes.
Phone Staffer Caller: Okay, got it here. So, just in case, of course, one of our project manager can, I mean, once our project manager visit you, he can look around and give you an option or opinion.
Prospect: I look forward.
Phone Staffer Caller: Yes. So, I just want to ask your complete address will be at (redacted). That is correct. Yes.
Prospect: Get it here.
Phone Staffer Caller: And also, sir, will this be the best call back number for you? The (redacted)?
Prospect: Yes. Our estimator will call you first before arriving.
Phone Staffer Caller: And I would like to ask also, just wondering if you still remember when was the last time that you do power wash or clean your pathway and your siding?
Prospect: I don’t exactly remember, but no, no, siding. We got it done recently. We got it done, but not then, you know, we got it done to certain area, but then we, we, we kind of concluded to do it at some point, you know, for the whole area.
Phone Staffer Caller: So, your estimator is coming.
Prospect: Yeah. Yeah. That will be for the left siding. I assume that is correct.
Phone Staffer Caller: Okay. So, we will be sending you an email confirmation. What will be the best email address where we can send it to?
Prospect: Yes, you are. Yes. (redacted)
Phone Staffer Caller: So, I just want to make sure, sir, your first name is Naga and last name is (redacted). That is correct. Yes.
Prospect: Got it here.
Phone Staffer Caller: So, you will be the one who will assess our project manager upon arriving, right? That is correct. Perfect.
Phone Staffer Caller: Here. Sir, sir, sir, Naga, again, this will be April 4th, Saturday between 9 a.m. to 11 a.m. This will be a free estimate only, no obligation or commitment at all for your pathway and left area or left part siding of your house.
Prospect: Yes.
Phone Staffer Caller: Thank you, ma’am. Thank you so much for the call.
Prospect: Okay. Thank you so much. Have a great one. Bye-bye.
Phone Staffer Caller: You too.