Type:
Lead Grade: B
Name: Margaret (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound lead generation for service companies, using cold calling to generate qualified leads and book estimates. In this transcript, we cold-called a homeowner in the local area to offer a free exterior power washing estimate, with a discussion about cleaning the driveway and siding and scheduling an appointment. This is a power washing lead in the local area, but would also work well for roofing companies in the local market.
The example demonstrates how cold calling for leads and outbound marketing for home service companies can convert conversations into booked estimates. If you’re looking to boost your home service lead generation or outbound efforts to get more leads for your company, this transcript offers a practical approach. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Hello? Hi! Hi! My name is Gwen (redacted) by the way. Gwen (redacted) with (redacted). Is this Margaret?
Prospect: Yeah. Good afternoon Margaret.
Phone Staffer Caller: I was just reaching out. We are going to be working in (redacted) starting next Monday and we are offering a free estimate for exterior powerwashing. Just checking if you might be interested.
Prospect: You are offering a free what now? A free estimate for powerwashing. Your house? Sure! Oh yeah awesome! What date would you be available?
Phone Staffer Caller: You said free? Oh yeah free estimate for exterior powerwashing. And… Maybe… Right now I can’t just tell you right off the bat. I’m busy. I’m going to my youngest daughter’s home for a service and I’ve got doctor’s appointments next week. I have no clue. If this is a good number when all this is over with and I settle down in my head, I’ll give you a call back.
Prospect: Oh yeah it will be fine. We are actually pretty flexible so if you ever want to, you know, if you ever have the time to meet with my manager, or if not, if there is no one else that can meet with them, would you like to have them call you instead?
Prospect: Yeah, that’ll work. When all this is over, maybe after a week or so.
Phone Staffer Caller: Alright after a week. So like, let me see here. So aside from next week, we could… Yeah. Do maybe like… I’m going to say end of next week on. Because right now I’m in another world. Powerwashing is out of my mind right now. I’ve got doctor’s appointments coming up on the 8th and things like that. I’ve got to get it done.
Prospect: Oh yeah. I totally understand. Of course, it’s just like 10 to 15 minutes and if a quick phone call is okay with you, then if you have the time for it, we can definitely make it work. Okay. Is that okay? Give me like… In a week or so.
Phone Staffer Caller: Yeah, awesome. Let me just see here. How about Wednesday on the 15th? The 10th? The 15th. Okay, that’s next week, right? I asked you in the end of next week. Around the end of next week. Oh, end of next week. Like the 10th? Friday? Yeah, early. Yeah, early. Oh, yay. So the earliest we do have is between like 12 and 1.30. Oh, sorry. Sorry, that’s too early. Let me see here. We do have between 6 and 7.30 a.m.? Yeah. Does that work? Yeah, I’ll be here. I’ll be at home next Friday morning. Okay. That’s probably better for me than… Oh, you’ll be there. Yeah, that’ll be good. You’re going to give me a reminder call, right?
Prospect: Yeah, we’re going to give you a call on that time. Between 6 and 7.30.
Phone Staffer Caller: Alright then. What are the areas you’d like to get an estimate for? Like the sightings, your driveway? I don’t know. You brought that to me. More like the driveway. And the sidewalk coming up into the house. Okay. Let me take note of that here. Just so that they know what they’re going to check out.
Prospect: When was the last time you had those areas power washed? I ain’t had no power washed. Like ever? No. I ain’t never heard of such a shot come down here. I ain’t never heard of it. I lived in Alaska in Colorado. There was no power washed in there. Oh. Okay. So yeah, it’s probably nice to have a refresh. And I just have to confirm. Is this the best phone number to reach you, ma’am? This one ending in 5431? Yes, ma’am. Yes, ma’am.
Phone Staffer Caller: And yeah, just to confirm. Your address is (redacted)?
Prospect: Yeah. How’d you get my address? Oh. Well, we’re just contacting around the area. And we got this information from public record. My boss just gave it to me.
Phone Staffer Caller: Who gave it to her? My boss. They’ve been in the area.
Prospect: Okay. Yeah. You come next Friday at 730. That’s fine. Okay?
Phone Staffer Caller: Alright. So you will be the one to walk them around the area during the appointment?
Prospect: Yeah.
Phone Staffer Caller: All right. And Margaret, I’d love to send you an email about our company’s information so you’d get to know us more. And a confirmation about the appointment as well.
Prospect: No. Text me. Oh. Just text me. I’m trying to only see my… Right now, I told you I’m going to my daughter’s home concert. I don’t want to talk all that. Get an appointment. And like I said, when you call me back, you can get all this information. Now is not a good time. Please.
Phone Staffer Caller: Oh, yes. Of course, Margaret. I will definitely call you prior to the appointment to confirm everything. And yeah, again, that’s going to be on the 10th.