Type:
Lead Grade: B
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
(Cold Calling for leads) in Lazy Brook. We specialize in home service lead generation through outbound cold calling. In this transcript, we contacted a homeowner in Lazy Brook to generate a power washing lead; the homeowner requested a free estimate for power washing of the front of the home and an estimator call was scheduled. A call was booked for April 7, 2:30–4:30 p.m. (with a 10–15 minute window), and April 20 was offered as an alternative if needed. The area identified for cleaning was the front of the house, and the homeowner indicated they had never power washed that area despite living in the neighborhood for about five years. This is a power washing lead, but would also work well for roofing companies in Lazy Brook. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, this is John. Am I speaking with John Redacted?
Prospect: Yeah, my name is Martha and by the way I work with (redacted). How are you doing today?
Phone Staffer Caller: You are doing what? Yeah, I am from (redacted). Powerwashing? Yeah, that is correct. Like for House 60 or Powerwashing. And we are just only reaching out sir because our estimator will be providing a free code or a free estimate on Lazy Brook next week up until the end of the month. And that is why we are also reaching out to see if you might be interested or open into it with no obligation and no contract. Just a free code for Powerwashing.
Prospect: I am out of the country right now.
Phone Staffer Caller: Sorry?
Prospect: I am out of the country.
Phone Staffer Caller: I see. Oh, I see. But when are you going to be back?
Prospect: Yeah, I won’t be there. I will be there in April. Or no, April 20. April 20, got it. I am back on that one.
Phone Staffer Caller: What time do you prefer though, sir, to have our estimator drop by? Do you want morning or afternoon?
Prospect: Afternoon because I don’t get off work till 5.
Phone Staffer Caller: Afternoon. Let me check here. Actually for this one, the only time that we have here is 2.30 to 4.30 p.m. And since you mentioned to me that you are going to be out by 5 p.m., would it be fine if they can just give you a call instead, at least 10 to 15 minutes to give you a free estimate? Would that be okay?
Prospect: Yeah, I mean when I get back.
Phone Staffer Caller: Let’s try April 20, 2.30 p.m. to 4.30 p.m. for a phone call. Would that be fine for you?
Prospect: Yeah.
Phone Staffer Caller: Alright. And which part of the area, sir, would you like to get an estimate for Powerwashing?
Prospect: It’s the front.
Phone Staffer Caller: Front.
Prospect: And when was the last time you did Powerwash this area? I mean, it’s still good.
Prospect: Sorry?
Prospect: It’s still good. It’s quite a new neighborhood, so I don’t even know if I need a Powerwash.
Prospect: But when was the last time those are having clean or never had a Powerwash?
Prospect: Never.
Phone Staffer Caller: Got it. And how long have you been staying in the area?
Prospect: Five years.
Phone Staffer Caller: Five years?
Prospect: Yeah. Got it.
Phone Staffer Caller: And also, for the reference of our estimator, your name is John Redacted, correct?
Prospect: Yes.
Phone Staffer Caller: And the phone number where they can give you a call, that will be ending in (redacted)?
Prospect: Yes.
Phone Staffer Caller: And also, sir, your complete address would be (redacted)?
Prospect: Yes.
Phone Staffer Caller: All right. Got it. And we will be sending this appointment confirmation as your reference or record. What will be the best email address where we can send it to as well?
Prospect: (redacted)
Phone Staffer Caller: Outlook.com. So that will be J for Juliet, then A for Alpha at Outlook.com?
Prospect: (redacted)
Phone Staffer Caller: Got it. Thank you so much. And by the way, sir, are you not okay with the schedule of April 7 for a phone call only? Like at least 10 to 15 minutes? Just a call?
Prospect: Yeah, it’s fine.
Phone Staffer Caller: Yeah. All right. 2.30 p.m. to 4.30, what works for you on April 7?
Prospect: Yeah.
Phone Staffer Caller: Got it. We’ll take note of that one. So once again, sir, our estimator will be calling you on next week. That’s going to be Tuesday, so just keep your line open. And if you wanted to ask more information about power washing, feel free to ask our estimator, okay?
Prospect: Okay.
Phone Staffer Caller: Thank you. All right. Thank you so much for your time, and have a great day.