Type: Power Washing
Lead Grade: B
Name: Denise (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cary
Intro:
At Phone Staffer, we specialize in home service lead generation and cold calling for leads. In this transcript, we connected with a homeowner in Cary, NC to offer a free power washing estimate. The lead expressed interest in Powerwashing for the whole exterior, the driveway, and the sidewalk, with quotes requested separately and notes to include spider web removal around the windows.
The call progressed to a tentative appointment for Tuesday afternoon (1:30–3:00 PM). For privacy, identifying names and addresses have been redacted in the transcript. This is a power washing lead, but would also work well for roofing companies in Cary, North Carolina. If you’re exploring home service lead generation or outbound marketing for home service companies, this example illustrates how cold calling for leads can help get more booked estimates.
Ai Transcript:
Phone Staffer Caller: Whoops. Hello. Hello. Oh sorry. Hello.
Lead: Yes hi good afternoon sorry I was calling for Dennis (redacted).
Lead: Uhm kind of. Can I ask who’s calling?
Phone Staffer Caller: Yeah this is Randy by the way ma’am from (redacted). How are you today?
Lead: I’m fine.
Lead: Did my husband call you?
Phone Staffer Caller: Actually I was just calling in to check if you guys would be interested in getting a free estimate for Powerwashing.
Lead: We’ll be at (redacted) next Monday.
Lead: Yes we would be actually.
Phone Staffer Caller: Okay. Any particular part of your house you wanted to get an estimate on?
Lead: Like a driveway or backyard?
Lead: The whole house.
Lead: Whole exterior part of the house? Uh-huh.
Lead: Whole exterior of the house and the driveway and sidewalk would be good but those quoted separately please.
Phone Staffer Caller: Driveway and sidewalk separately.
Lead: And we were just about to call our Powerwashing guy because we’re listing the house.
Phone Staffer Caller: Well maybe we could give you a much better pricing.
Lead: Exactly.
Phone Staffer Caller: And when you Powerwash do you remove spiderwebs around the windows?
Lead: Yeah we also do that.
Phone Staffer Caller: Okay. Alright. Make sure that that’s in the quote as well if you would.
Lead: Alright I’ll make sure that I put that on the notes as well.
Phone Staffer Caller: Alright. And what was your first name again?
Lead: Randy ma’am from (redacted).
Lead: (redacted).
Phone Staffer Caller: Okay.
Phone Staffer Caller: How often do you Powerwash these parts of the house by the way?
Lead: Do you do it like once or?
Lead: We did it last year.
Lead: Last year?
Lead: Yeah. It’s not in bad shape. It just needs to be spruced up.
Phone Staffer Caller: Okay. Just make sure that I have the right information.
Lead: Should I put it on Dennis’ name? Dennis (redacted)?
Phone Staffer Caller: It’s actually Denise. That’s why I said what I did.
Lead: It’s D-E-N-I-S-E. Oh sorry. I’m using one more letter. Sorry about that.
Lead: Denise (redacted).
Phone Staffer Caller: Best phone number for me to call you back would be the same one.
Lead: The one that ends in (redacted)?
Phone Staffer Caller: Yes.
Lead: You can text me your information there.
Phone Staffer Caller: And we should be. You’re coming in the neighborhood on Monday?
Lead: Yeah. We’ll be starting on Monday. So we’ll be there for two weeks.
Lead: What day would you be available though?
Phone Staffer Caller: Probably Tuesday would be a better day.
Lead: Tuesday morning?
Lead: Come by here. I got a pod coming.
Lead: Probably afternoon.
Lead: Afternoon.
Phone Staffer Caller: I have two options. In between 1.30 to 3 or in between 3 to 5.
Lead: Which timing works best for you?
Lead: 1.30 should be fine in that time range.
Lead: 1.30 to 3.
Phone Staffer Caller: And my husband’s name is Mike. You’re going to be working with him on it.
Phone Staffer Caller: So when you come, just ask for either one of us.
Lead: Okay. Either you or Mike.
Lead: Yep.
Phone Staffer Caller: Just to make sure that I have the right spelling of your name. That would be D-E-N-I-S-E or just D-E-N-I-S?
Lead: No. D-E-N-I-S-E.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And Mike and Denise (redacted).
Lead: Mike and Denise (redacted).
Phone Staffer Caller: Okay. Got you.
Lead: And whose house are you doing in our neighborhood?
Phone Staffer Caller: Well, I haven’t got that information yet. But the address that they gave me will be the one in (redacted).
Lead: Okay. All right. Sounds good.
Lead: So we’re currently still collecting as of the moment.
Phone Staffer Caller: Okay.
Lead: Well, text me what you can. Sorry. Just to confirm the right address. That’s (redacted), right?
Lead: That is correct.
Phone Staffer Caller: Lastly, Denise, do you have an email address where I can send you the company’s details? (redacted)
Lead: Can you text it to me instead?
Phone Staffer Caller: Yeah, sure.
Phone Staffer Caller: This same phone number, right?
Lead: The one that you gave me?
Phone Staffer Caller: Yep.
Lead: All right. So I guess we’re all set.
Lead: Again, this is going to be the 10th of March.
Lead: That will be Tuesday.
Lead: Sorry.
Lead: In between 1 to 3 p.m., right?
Phone Staffer Caller: Yeah.
Lead: That sounds good.
Lead: And what was your first name again?
Lead: Randy from (redacted).
Lead: Randy.
Phone Staffer Caller: Okay. And Randy, if you can put your name and the company name in your text so I can get grounded on that, I would appreciate it.
Lead: Okay. Sure. I can do that.
Phone Staffer Caller: Thank you.
Lead: You bet.
Lead: Thank you so much, Denise (redacted).
Lead: You have a great day.
Lead: Bye-bye.
Phone Staffer Caller: You too.