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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Tyler (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Chapel Hill

Intro:

At Phone Staffer, we specialize in cold calling for leads as part of home service lead generation in Chapel Hill, NC. In this transcript, we cold called a homeowner in Chapel Hill to offer a free exterior power washing estimate for the house. The prospect requested the estimate for the house exterior and an on-site walkthrough was scheduled for next week. This is a power washing lead, but would also work well for roofing companies in Chapel Hill, NC. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello, Tyler. Hello. Hello. Hi, Tyler. Good morning. This is Rochelle with (redacted). How are you?
Prospect: Good. How are you? Doing good. Thank you so much for asking, Tyler.
Phone Staffer Caller: I’m just reaching out because we’ll be working around Chapel Hill this week to powerwash some of the houses in the area. So, we’re just checking if we can drop by to provide you with a free estimate for exterior powerwashing.
Prospect: When?
Phone Staffer Caller: Hello? Yeah, when? Yeah, let me check. Hold on.
Phone Staffer Caller: So, next week we are available from, hold on, I’m still checking, from Monday till Friday from 9am until 5pm. We also have an availability for tomorrow between 3 and 5pm, Tyler. Just let me know what day and time works the best for you.
Prospect: Maybe next week, but what do you guys charge for a pressure wash, powerwash, whatever? Is it driveway or house?
Phone Staffer Caller: Oh, for us, we can also do the driveway and the whole exterior, but it depends on you, Tyler, which part of, I’m just wondering what part of the exterior would you like us to provide you with a free estimate? Is it for the driveway and the house?
Prospect: It’s the house.
Phone Staffer Caller: Okay, just the house, the house exterior. Don’t worry, Tyler, the estimate is totally free with no commitments and no obligations at all.
Phone Staffer Caller: Our estimator will just assess your property to see what you have and we’ll give you an estimate to get the house cleaned up.
Phone Staffer Caller: So, what day are you available next week for the quick walkthrough?
Prospect: Tuesday.
Phone Staffer Caller: Tuesday? So, on Tuesday, that’s 21st of April. We have here an open schedule for 9am to 11, 11 to 1, 1 to 3pm, and then 3 to 5pm.
Phone Staffer Caller: 9 to 11 on Tuesday. What time is? Okay, between 9 and 11am and just wanted to make sure that we have here the correct information.
Prospect: You’re still at (redacted) in Chapel Hill, North Carolina.
Phone Staffer Caller: Yep.
Prospect: Is that correct?
Prospect: Yep.
Phone Staffer Caller: Okay, and the best contact number to call you back is (redacted).
Prospect: Yep.
Phone Staffer Caller: Is that the right last four digits?
Prospect: Yep.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: And by the way, Tyler, how often do you power wash the house? Do you do it every year? Nope, or when was the last time you got it cleaned? Never.
Prospect: Okay, so if ever this is going to be the first time that the house will be power washed, right? Yeah, it doesn’t really.
Prospect: And what’s the best email address? I can provide that after the quote.
Phone Staffer Caller: Okay, no problem. So, for now, all the details will be just sent to you via text message, including the reminder regarding the appointment, Tyler.
Prospect: And I think I got everything that I needed here.
Phone Staffer Caller: Oh, by the way, your last name is (redacted), correct?
Prospect: Okay, perfect.
Phone Staffer Caller: So, I’ll go ahead and get you booked now with our estimator. So, this is going to be on Tuesday between 9 and 11 a.m. That’s 21st of April. Again, this estimate is completely free. No commitments, no obligations at all. All right.
Prospect: Okay, thank you.
Phone Staffer Caller: Thank you for answering the call, Tyler. And I hope you have a good day. See you on Tuesday. Thank you. Bye bye. Bye.
Prospect: Bye.