Type: Power Washing
Lead Grade: B
Name: Bob (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dripping Springs
Intro:
Phone Staffer specializes in cold calling for leads and home service lead generation. In this transcript, we reached a homeowner in Dripping Springs, TX to offer a free exterior power washing estimate and to schedule an estimator visit for a potential project. The lead discussed roof cleaning and gutter assessment and agreed to have our estimator drop by; all identifying details have been redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Dripping Springs, TX. If you’re looking to boost your home service lead generation or expand outbound marketing to get more leads for your company, this example shows how cold calling for leads can drive booked estimates and new business.
Ai Transcript:
Phone Staffer Caller: Hello. Hello. Hi, good afternoon. Is this Bob? Yes, it is. Hi Bob. This is Irene with (redacted). We specialize in exterior cleaning services. We’re just trying to reach out to you because we will be doing some power washing work starting next week around your neighborhood in (redacted). So we just want to know if you can also drop by to your place while we are there. We offer a free estimate for exterior power washing if you guys are ever planning for it. No obligation at all.
Lead: Sure. No, I appreciate that. And I do need I do need some pressure washing. So that means I got to get to work. I’ve got I’ve got I’ve got I’ve got a pressure washer. I’ve been doing that for 30 years probably so but I appreciate you calling.
Phone Staffer Caller: Okay, I understand Bob. Many homeowners do it themselves also until it takes off the entire weekend. Since we’re offering a free estimate anyway, would it hurt to at least see what it would cost you to save your time and effort?
Lead: You know, I think I’m okay to tell you the truth. I’d hate to waste your time to tell you the truth. So I’m I usually do all my own stuff to tell you the truth.
Phone Staffer Caller: Okay, I gotcha. But what about the unreachable. Oh, okay. That’s good. But I just want to know one last thing. What about those unreachable areas like roof or gutters? Maybe we can be able to help you with those using our specialized equipment.
Lead: So on the roof, y’all have a special chemical you use to cut the lot of there’s a lot of tree pollen and a lot of different stuff that’s on them right now. So you have a product that’ll that’ll cut through that and clean it without having to get up there.
Phone Staffer Caller: Huh? Absolutely. Yes, Bob. And we can let our estimator drop by so that he can assist it for you and discuss the details, including the solutions that we use with those pollen on your roof to have it fresh enough. Are you available on Friday? Should be around.
Lead: Okay. Yes, ma’am. Oh, sure. So we can let our estimator drop by on Friday. Are you available in the morning between 8:30 to 10:30 or afternoon schedule would work for you?
Phone Staffer Caller: Afternoon afternoon always works great for me.
Lead: Okay. We have a slot in the afternoon between 2:30 PM to 4:30 PM. Is that okay?
Phone Staffer Caller: Okay. Sure. Okay. Thank you. So, Bob, just by the way, this is on Friday, March 13 between 2:30 PM to 4:30 PM. And I just want to confirm some details. Is this your best call back number ending in (redacted)? We can reach you on this. This is the only one that ever gets answered.
Lead: Yes, ma’am.
Phone Staffer Caller: Okay. Thank you. And your last name is (redacted). Have I mentioned it right? Yeah, just (redacted). Okay.
Lead: Yes, ma’am. (redacted). And the address just to confirm is (redacted). Correct?
Phone Staffer Caller: Yes, ma’am. Yes, ma’am. That’s correct.
Lead: Okay. We will be sending you our company details for you to check out and your confirmation on Friday. What’s your best email where we can send it to please?
Phone Staffer Caller: Yeah, I don’t I don’t do emails. If you need to get ahold of me like on that, you just mail it, stick it in the mail. Okay. Or we can send it through text. Is this number ending in (redacted) is a cell phone number? That’s fine.
Lead: Sure. Okay. Yeah, we can definitely do it through text though.
Phone Staffer Caller: Okay. And by the way, for your roof, Bob, when was the last time this area was tower wash? If you still remember?
Lead: It was done. Oh, it’s been more than two or three years. So but it’s been done before. I mean.
Phone Staffer Caller: Oh, okay. So I think it’s been some time back. Okay. It seems this needs a thorough cleaning already. But what about your gutters? We can assess it for you as well.
Lead: Gutters. I’ve got I’ve got screens over most of them. So my gutters aren’t really plugged up. That’s not an issue.
Phone Staffer Caller: Oh, okay. That’s good to know. Thank you so much for that information. So yes, let me just set you up then. By the way, will you be the one to assist our estimator when we drop by like 10 to 15 minutes on your free time on Friday?
Lead: Okay.
Phone Staffer Caller: Okay. Thank you so much. And another thing, Bob, by the looks of your of your roof right now, how soon are you looking to have the how this roof power wash if ever you agree with everything with our estimator?
Lead: Oh, I’m if we if we come together with a number or something there, we’ll you know that. Okay. I’m ready. You know. Okay. As soon as possible. If ever.
Phone Staffer Caller: Yeah. Thank you so much, Bob.
Lead: Yeah. So I have your details here and I’ll book you in on Friday, March 13 between 2:30 to 4:30 PM. Just keep your line open. Our estimator is Tim. He will call you before he come to make sure you’re available.
Phone Staffer Caller: Sounds good. That would be good.
Lead: Let me ask you a question. Now you’re on the hot seat. You understand that that means you’re on the hot seat. So where are you calling me from?
Phone Staffer Caller: Yes, we’re calling from Austin, by the way. Austin.
Lead: Okay. Yes, Austin. I’ve heard of it. Yeah. Okay. Thank you so much for your time and see you on Friday. Then just keep your line open.
Phone Staffer Caller: Thank you.
Lead: Yes. Have a great day. Bye bye.
Phone Staffer Caller: You too. Bye bye.