Type: Power Washing
Lead Grade: B
Name: Martin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fairfield
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing. In this transcript from Fairfield, CT, we contacted a homeowner to offer a free exterior power washing estimate and to discuss scheduling. The homeowner expressed interest and agreed to have our estimator call back to discuss the estimate and provide a quote over the phone. This is a power washing lead, but would also work well for roofing companies in Fairfield, CT, or other home service sectors. If you’re looking to improve your cold calling for leads or outbound lead generation for home service companies, this example demonstrates effective strategies to increase leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Prospect: Hello? Hello, is this Martin Redacted?
Phone Staffer Caller: Yes, how may I help you?
Phone Staffer Caller: Good afternoon, this is Rochelle with (redacted). How are you?
Prospect: I’m good, how about you?
Phone Staffer Caller: Where are you calling from?
Prospect: I’m sorry. I’m sorry, I’m calling from (redacted).
Phone Staffer Caller: We are just reaching out because we’ll be working around Fairfield this week.
Phone Staffer Caller: We just wanted to check if we can drop by to provide you with a free estimate for exterior powerwashing for the area.
Prospect: Powerwashing? Oh, it’s for powerwashing or pressurewashing.
Phone Staffer Caller: Okay, so I’m going to keep your number and I’ll let you know right now.
Prospect: Okay, no problem.
Prospect: Yeah, I’ll wait a couple of more weeks.
Phone Staffer Caller: I totally understand Martin, but when do you plan to powerwash your house?
Prospect: I’ll say probably after sometime between May and June.
Phone Staffer Caller: Oh, actually now is the perfect time for us to provide you the estimate Martin.
Phone Staffer Caller: At least if you are ready to powerwash your house this May or June, you would already know how much would it cost, the solutions that we’re going to use and of course the person that you could contact.
Prospect: Give me a call so I can have an idea.
Phone Staffer Caller: Yep, so are you available this Friday?
Prospect: We are available from 9am until 5pm.
Prospect: Just let me know what time you are available.
Phone Staffer Caller: No, I’m not home around that time.
Prospect: Oh, okay. I see.
Phone Staffer Caller: How about next week? Do you have any availability?
Prospect: Do I have to be home?
Phone Staffer Caller: Actually, not really, but if there’s someone who can assist the estimator during the walkthrough, that would be wonderful.
Phone Staffer Caller: But if not, just let us know.
Prospect: No, but you know what I do, you can take a look and then you call me back with the estimate.
Phone Staffer Caller: Yep, that sounds like a plan Martin.
Prospect: So can we call you back tomorrow between 1 and 2pm?
Phone Staffer Caller: It’s our estimator who will call you back to discuss the estimates for powerwashing.
Prospect: So when are you going to be around?
Prospect: This week, but our estimator can give you a quick call back tomorrow to discuss the estimate and will provide you the quote over the phone.
Phone Staffer Caller: No, but I’m saying, when are you going to see the house?
Prospect: Our estimator will just give you a call back and then we’ll ask you a few questions about the situation of the house and then we’ll provide you the quote over the phone, Martin.
Prospect: Okay.
Phone Staffer Caller: So the assessment will be over the phone.
Phone Staffer Caller: Are you available tomorrow between 1 and 2pm? Or would you prefer between 3 and 4?
Prospect: 1 and 2, yeah.
Phone Staffer Caller: Okay, 1 and 2pm.
Prospect: And you’re still at (redacted) in Fairfield, Connecticut, (redacted), right?
Phone Staffer Caller: Yes.
Prospect: And the best contact number to reach you at is (redacted)?
Prospect: Yes.
Phone Staffer Caller: Last name is Redacted, correct?
Prospect: Yes.
Phone Staffer Caller: Okay.
Prospect: And which part of the house would you like us to provide you with an estimate?
Phone Staffer Caller: Is it for the whole exterior or there’s just some certain part of the house?
Prospect: Whole exterior.
Phone Staffer Caller: Okay, whole house exterior.
Prospect: And what is the best email address where we can send you the quote and writing?
Prospect: No, I don’t have any email.
Phone Staffer Caller: Okay, no worries at all, Martin.
Phone Staffer Caller: The details will be sent to you via text message, okay?
Phone Staffer Caller: Remember, this is free. No commitments, no obligations at all.
Phone Staffer Caller: Just make sure to keep your phone line open tomorrow between 1 and 2, alright?
Prospect: Okay, sounds good.
Phone Staffer Caller: Alright, thank you so much for answering the call, Martin.
Prospect: I really appreciate it.
Phone Staffer Caller: Have a good one.
Prospect: Okay, goodnight.
Phone Staffer Caller: Thank you.