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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Greenville

Intro:

At Phone Staffer, we specialize in generating leads for home service companies through cold calling techniques. In this transcript, we reached out to a homeowner in Greenville, SC to schedule a free, no-obligation pre-estimate for power washing of the exterior surfaces, including siding and driveway.

The homeowner indicated interest and a follow-up estimate was scheduled for next Friday between 10 a.m. and 12 p.m., with no upfront fees. This is a power washing lead, but would also work well for roofing companies in Greenville, SC. If you’re looking to improve home service lead generation or outbound lead generation for your company, this example illustrates how cold calling for leads can drive results. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? Yeah, I’m speaking with Robert Redacted.
Phone Staffer Caller: Yes. Good afternoon, this is Derek, by the way, with (redacted).
Phone Staffer Caller: I’m reaching out because you’re going to be working at (redacted) this week. And I would like to ask you to drop by and give you a pre-estimate for Powerwashing.
Phone Staffer Caller: For what? For Powerwashing, sir.
Phone Staffer Caller: We’re actually trying to provide a pre-estimate with no obligation and no cost, of course.
Phone Staffer Caller: We’re only going to be in (redacted) every week. By Monday.
Phone Staffer Caller: Did you just say Powerwashing?
Prospect: Yes, sir.
Phone Staffer Caller: That’s correct. Like exterior.
Phone Staffer Caller: Oh, come on. First of all.
Phone Staffer Caller: Yeah. Exteriors of the house, like roof, sidings.
Phone Staffer Caller: This is not the service yet though. This is just the estimate.
Phone Staffer Caller: You know, in case you might need it in the future, at least you have the info that you need.
Phone Staffer Caller: No worries because you don’t need to proceed. We just wanted to give you a free code of what we could do.
Phone Staffer Caller: Okay.
Phone Staffer Caller: When would you come by? Monday.
Phone Staffer Caller: I actually have here.
Phone Staffer Caller: You prefer morning because we can come by morning or you prefer morning till noon like 10 a.m. to 12 p.m.
Phone Staffer Caller: Tell me more.
Prospect: My wife and I, we work so nobody will be at home.
Phone Staffer Caller: Oh, okay. Well, it will be the time that you’re available, doctor.
Phone Staffer Caller: Anytime next week or by Friday. Are you good by Friday? This Friday?
Prospect: We can actually have a session here.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Do you prefer afternoon or morning?
Prospect: I got to work Friday and Saturday.
Phone Staffer Caller: Okay.
Prospect: My wife will be upstairs but I won’t.
Phone Staffer Caller: Oh, yeah. It’s okay. It’s okay, sir. We can just talk to her.
Phone Staffer Caller: No worries because you don’t need to pay for us though.
Phone Staffer Caller: I actually have a schedule here by afternoon, 2 p.m. to 4 p.m. Would you be available for this?
Prospect: Oh, my wife, she don’t get up until 4.30.
Prospect: She don’t get up until 4.30.
Phone Staffer Caller: Okay. I see. So, on next week, sir, what will be the time that you’re best availability by next week?
Prospect: Next week, I am all. Yes, I’ll be all Friday next week.
Prospect: Friday next week.
Phone Staffer Caller: Okay. You are available morning or afternoon?
Prospect: It doesn’t matter.
Phone Staffer Caller: Oh, okay. All right. So, I’ll just give you a schedule here from 10 a.m. to 12 p.m.
Prospect: Yeah.
Phone Staffer Caller: I just want to ask though, if you have an estimate, what will be the best or what will be the preferred area that you want to get an estimate with? Like roof or any specifics like walls or furnitures?
Prospect: Oh, you do interior too? No, just exterior, sir. Like patios or… Just walls. Just the walls. Just the house, okay. Just the walls.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So, did you try to power wash it in the past like professionally or you just kind of do it yourself?
Prospect: Yeah, I do it myself. I normally do it myself.
Prospect: I got a deck brush and I use some cleaner and I just wash, rinse it down with a hose.
Phone Staffer Caller: Oh, I see. All right. Let me take note of that.
Phone Staffer Caller: And yeah, let me just confirm your information here. Is this on (redacted) (redacted) (redacted), sir? Is this your address?
Prospect: Yes.
Phone Staffer Caller: Okay. Just to make sure, this is for Robert Redacted, right?
Prospect: Yes.
Phone Staffer Caller: And the best phone number that we can contact you, sir, is the one that ends in (redacted)?
Prospect: That’s it. That’s it.
Phone Staffer Caller: And lastly, sir, do you have any email just in case we send you an email for the estimate?
Prospect: No. No. I don’t have any.
Phone Staffer Caller: So yeah, let me just confirm, this will be going to be next Friday. I will going to be scheduling you from 10 a.m. to 12 noon next Friday. And the estimator, we’re going to be contacting you an hour before the set appointment. This is going to last only 10 to 15 minutes. No worries. No front fees. Just like I said.
Phone Staffer Caller: And you’re going to be the one who’s going to be assisting them, right?
Prospect: Yes. Yes.
Phone Staffer Caller: All right. So thank you so much, Robert Redacted, for your time. Hope you have a great day. God bless, sir. Okay. Thank you. Bye.