Type: Power Washing
Lead Grade: B
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
(Cold Calling for leads) in Raleigh, NC: Phone Staffer specializes in home service lead generation and outbound marketing for service companies. In this transcript, we reached out to a homeowner to generate a free quote for exterior power washing, including an assessment of a brick walkway, with a short walkthrough scheduled. This is a power washing lead, but would also work well for roofing companies in Raleigh, NC. If you’re looking to improve your home service lead generation or outbound efforts to get more leads for your company, this example shows a practical approach to cold calling while keeping privacy in mind.
Ai Transcript:
Phone Staffer Caller: Hello James. Hello. Hello, good afternoon. This is Rose with (redacted). How are you? I can help you ma’am. So we are just reaching out because we’ll be working around Raleigh next week. We are just checking if you would like us to stop by to provide you with a free quote for exterior powerwashing.
Prospect: Yeah, that’d be fine.
Phone Staffer Caller: That sounds like a plan James. So if we drop by, what areas of the house are you thinking of getting an estimate for free? Is it for the whole exterior or would you like an estimate for just certain parts of the house or specific parts?
Prospect: Well, I just had my house powerwashed last year. So I think that’s looking pretty good. But my walkway is a brick walkway that I had installed about six, maybe no, about nine years ago. And it has taken a beating, you know, so I would like for it to look better if that’s something that you all could do.
Phone Staffer Caller: Yes, of course. Since you mentioned that it was made of brick, so what we do recommend is just a self-washing for us to avoid causing any damages to the walkways, James. But don’t worry, our estimator will assess the area carefully for you. All right, he will explain everything, the solutions or the chemicals that we are going to use, as well as the equipment.
Phone Staffer Caller: So from Monday until Friday, we are available from 9 a.m. until 4.30. So what time works the best for you, James?
Prospect: Twelve o’clock works best.
Phone Staffer Caller: Okay, twelve o’clock. Let me see. And what day? Let’s go with the 24th. Can we go with the 24th? Yeah, that’s Tuesday. Let me check. Yep, we have an available schedule for the 24th, Tuesday, between 12 and 1.30 p.m. Twelve and 1.30? Between 12 and 1.30 p.m., but don’t worry, the walkthrough would take only just 10 to 15 minutes of your time, James. It’s not going to take so much of your time. It’s just between 12 and 1.30 p.m. Would that be okay? Hold on a minute. That would be fine.
Prospect: A question, how is your rating with the Better Business Bureau? Now, don’t worry, James, because we are insured. If you want to check the service and the reviews that we have, you can definitely visit our website. We will be sending you the company details via email before we end this call. So you’re still at (redacted) in Raleigh, North Carolina? Hold on a second. Hold on a second. You’re carrying me a little bit too fast. Yes, I am still at that address. Let me ask you a question. Now, I’m 80 years old, and you were over-talking me, and I lost my train of thought. I had a question to ask you, but that’s okay. That’s okay. So let’s go with Tuesday between – oh, what’s the name of your company? Yeah. It’s (redacted). Like the letter R and the letter S? Yes, like Romeo and Sierra. Okay, Power Washing. Okay. And you’re located in Raleigh? Yes, we have an office based in South Raleigh. Okay. All right. Yep. So Tuesday between 12 and 1-3, it will be fine. Yep. Okay. That sounds good. And the zip code for your address is (redacted). Is that correct? That’s correct.
Phone Staffer Caller: Okay, perfect. And last name is (redacted)? (Prospect) Walker, right. Okay. Yep. And so I think I got everything that I needed here for us to get you scheduled for a quick walkthrough, James. Our estimator will meet you at your property on the 24th. That’s Tuesday between 12 and 1-30 p.m. By the way, James, what’s the best email where we can send you the details of the company and the confirmation of the schedule? It is (redacted). Okay. It’s (redacted). That’s correct. That’s correct. Okay. I think I got everything that I needed here. And just a reminder, James, this is completely free, no obligations, no commitments at all. Our estimator will just come out in the area to see what you have, and we’ll give you an estimate to get your walkway cleaned up. Okay. In case I need to cancel the appointment, I don’t envision I would need to, could I have a telephone number where I can reach you? Yes. It will be included in the email, James, for the phone number that you can reach in case of cancelling the appointment. Okay. That’ll be good. All right. That’ll be good. All right. No problem. Thank you so much for answering the call, James. Have a good one. Thank you. You too. Bye-bye.