Type: Power Washing
Lead Grade: B
Name: Joseph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Saint Louis
Intro:
At Phone Staffer, we specialize in cold calling for leads and home service lead generation. In Saint Louis, MO, we reached a homeowner to generate a lead for exterior cleaning with a focus on patio power washing and a free estimate; a tentative appointment for May 21 was scheduled, with no commitment to proceed. This is a power washing lead, but the outbound approach shown here would also work well for roofing companies in Saint Louis, MO. If you’re looking to improve your home service lead generation through cold calling or outbound efforts to get more leads for your company, this example illustrates how conversations can convert into booked estimates. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Prospect: Hello? Hello? Yeah hi this is Joe Redacted somebody tried calling me earlier.
Phone Staffer Caller: Oh hi thanks for calling back Joe. I’m Gwen from (redacted). How’s it going?
Prospect: Oh okay I don’t need any power washing so I’m good.
Phone Staffer Caller: Oh you’ve already had it done Joe? No we don’t need it.
Phone Staffer Caller: Okay we were just reaching out since we’re gonna be in the area here at (redacted).
Phone Staffer Caller: We’re offering free estimates just in case that’s something you have you know for future plans.
Prospect: Yeah you can give us a free estimate that’s fine.
Prospect: Are we talking in the house? Are we talking? What are we talking?
Phone Staffer Caller: Oh yeah we mainly do exterior parts of the home we do like sidings decks and patios.
Phone Staffer Caller: We also do roofs and gutters if you know that’s something that’s on your mind.
Prospect: No we just need the patios.
Prospect: Okay the patio.
Phone Staffer Caller: When was the last time you had the patio power washed? Two years ago.
Prospect: Oh three years ago. Yeah probably need to refresh.
Phone Staffer Caller: Again you just you to read there’s no commitment to this so it’s just for the estimate.
Phone Staffer Caller: Would you perhaps be available Thursday on May 21st? That’s next week.
Phone Staffer Caller: What time? It just takes 10 to 15 minutes but would you is like 12 to 1 a good time slot for you?
Prospect: Yeah that works.
Phone Staffer Caller: Awesome yeah I’ll just confirm your contact information sir.
Phone Staffer Caller: You said your name is Joseph Joe Redacted? We have your name here Joseph is that right?
Prospect: Yeah Joe Redacted here.
Prospect: (redacted)
Phone Staffer Caller: All right awesome and this is the best number to reach you Joe? This one ending in (redacted)?
Prospect: Yep.
Phone Staffer Caller: Awesome okay I’d love to send you an email confirmation for the for the appointment as well as more info about our company.
Phone Staffer Caller: What’s the best email I can send it to?
Prospect: That’s a big one.
Phone Staffer Caller: (redacted)
Phone Staffer Caller: (redacted)
Phone Staffer Caller: (redacted)
Phone Staffer Caller: (redacted)
Prospect: Thank you so much.
Phone Staffer Caller: So yeah our project manager will be contacting you prior to the appointment to get to confirm the details and that’s for the estimate to power wash your patio.
Prospect: Will you be the one to assist them during the appointment?
Prospect: I should be here.
Phone Staffer Caller: Oh yeah that’d be great.
Phone Staffer Caller: So yeah thanks for confirming sir.
Phone Staffer Caller: Yeah just keep your lines open for that call and again it’s just for the estimate there’s no commitment to this it’s totally up to you if you’re going to proceed with it or not.
Prospect: I appreciate your time and calling back Joe.
Prospect: Thank you very much. No we’re good.
Phone Staffer Caller: All right all right yeah really appreciate the time.
Prospect: Have a good one Joe. Have a good one. Bye.