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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Nita (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Saint Louis

Intro:

We cold called homeowners in Saint Louis, MO to generate leads for home service companies. In this transcript, a caller offered a free exterior power washing estimate for siding and a driveway, with a project manager set to visit and provide an accurate quote. The conversation covered which areas to wash, scheduling the next steps, and how the outreach can move a potential lead toward an on-site evaluation—showing a practical example of outbound home service lead generation through cold calling.

This is a power washing lead, but would also work well for roofing companies in Saint Louis, MO. If you’re looking to improve your home service lead generation or scale outbound efforts to get more leads for your company, this calls illustrates how cold calling for leads can produce booked estimates while maintaining privacy by redacting sensitive details.

Ai Transcript:

Phone Staffer Caller: Hello? Say something, yes? Oh, hi. Is this Traversio Redacted? No, it’s not.
Phone Staffer Caller: Oh, I’m sorry. Did I get the wrong number? My name is Gwen, by the way, with (redacted). I’m looking for Traversio Redacted.
Prospect: Uh, he’s not in right now.
Phone Staffer Caller: Oh, are you related to him? Yes, I am. Are you his wife? His mother.
Prospect: Oh, his mother.
Phone Staffer Caller: Okay. I was just reaching out because our team will be at (redacted) starting Monday next week. And we’re currently offering free estimates for exterior powerwashing if that’s something you guys might be interested in.
Prospect: It depends on what the price is.
Phone Staffer Caller: Oh, yeah. Well, of course, it definitely does depend on, you know, the area.
Prospect: What are the areas you’d like us to check out?
Phone Staffer Caller: Hmm, the siding.
Prospect: The siding? Yeah, my powerwashing. What else would you put on? You could do the concrete. Yeah, I mean, if you have like a driveway, we do roofs, side of chimneys. Just the sidings, though? I would think so.
Phone Staffer Caller: Okay.
Prospect: And do you have like any specific area, like maybe the right side or the back part?
Phone Staffer Caller: No, all over. It’s no sense to be doing one side all over.
Prospect: Okay, all right. Let me take note of that here. And when was the last time you had those areas washed?
Phone Staffer Caller: Last year. I think it was last year.
Prospect: Okay. All right.
Phone Staffer Caller: So, yeah, actually, let me just take note of that here for our project manager to check. Yeah, Steve will be working in the area next week, so he could definitely drop by and check out your sidings for you so he could give you an accurate estimate.
Prospect: So, okay. You live with Mr. Redacted here, right? In (redacted)?
Phone Staffer Caller: Yeah.
Prospect: Okay. Thanks for confirming, ma’am. I’m sorry, I didn’t get your name. Nita Redacted. Nita. Can you spell that out for me, please? N-I-T-A. Nita Redacted.
Phone Staffer Caller: Okay, thank you.
Prospect: All right. And yeah, is this the best phone number to reach you? This one ending in (redacted)?
Phone Staffer Caller: Yeah.
Prospect: All right. Thank you for confirming. I’ll just confirm the address just to make sure we don’t get lost here. It’s (redacted).
Phone Staffer Caller: Okay, thank you for confirming. So, okay. We’re going to be sending some information about our (redacted) so you get to know us more. And yeah, as well as the confirmation for the appointment. Let me see here. Would you perhaps be available maybe next week on Monday, the 30th?
Prospect: Yeah.
Phone Staffer Caller: Awesome. How about between 1.30 and 3 p.m.? Would you be available around those hours? After 2. After 2.
Prospect: All right. Awesome. So we can just do like 3, between 3 and 4.30.
Phone Staffer Caller: Yeah.
Prospect: All right.
Phone Staffer Caller: Again, this is just like, you know, this will take about approximately like 10 to 15 minutes if you have the time for it. And again, there’s no obligation to it. It’s just a free estimate to know how much it will cost to power wash your exterior sidings. And yeah, if ever you would like to proceed with it, it’s totally up to you guys. Okay? And yeah.
Prospect: Can I get the best email address I can send this confirmation to? You already have the (redacted).
Phone Staffer Caller: Oh, I’m sorry. The email? No email.
Prospect: Oh, all right. You don’t have an email. Well, yeah, that’s totally fine. We could just send it via text though.
Phone Staffer Caller: Does this (redacted) receive text? I don’t have none of that.
Prospect: Oh, okay. So we’ll just call you instead.
Phone Staffer Caller: Well, yeah, our project manager will definitely call, you know, prior to the appointment to confirm everything.
Prospect: Okay. So, yeah, Mrs. Redacted, can I confirm, would you be the one to assist our project manager during the appointment? You’d be able to walk them through? Yeah, I think so. I’ll be here.
Phone Staffer Caller: Thank you for confirming. What about, how about Traversio Redacted? Does he have an email we can send some information to? You know, if you’d like to get to know our company? No, not that. Nope. We don’t have one.
Prospect: All right. So no text, no email. I will just call you then.
Phone Staffer Caller: And again, just to make sure we’ll be there on March 30th, that’s Monday next week, between 3 and 4.30. And prior to that, we’ll make sure to call you so, you know, we can confirm your availability. All right. Okay. Awesome. Do you have any questions for me, Nita Redacted, before I let you go? No.
Prospect: Okay. Oh, yeah, I really appreciate your time. And again, we’re going to be there on Monday on the 30th next week, and we’ll make sure to definitely call you. And this is for a free, no obligation estimate to power wash your exterior siding. Yeah. I hope you have a nice day. You too. Have a good one. Thank you.