Type: Power Washing
Lead Grade: B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Simpsonville
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for service companies through cold calling for leads. In this Simpsonville, SC transcript, we reached out to a homeowner to offer a free exterior power washing estimate and to set up a brief, no-obligation call with our estimator. The conversation demonstrates how a proactive cold call can generate interest in exterior cleaning services, with the lead open to a future quote. This is a power washing lead, but would also work well for roofing companies in Simpsonville, SC, and other home-services sectors seeking more qualified leads. If you’re looking to strengthen your home service lead generation or outbound efforts to get more leads for your company, this example highlights a practical approach to cold calling for leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello, is this Michael?
Prospect: Yes, can I help you with something? Yes, sure. Good morning. This is Irene with (redacted). I’m just reaching out to check if we can also help you freshen up your home this spring. We will be around Simpsonville next week. Can we stop by to your place to provide you a free estimate for exterior powerwashing? If you guys are ever planning for it. No obligation at all. I’m not worried about it right now, but if I do, I can give you guys a call. Okay, that would be fine.
Phone Staffer Caller: This is actually not for an immediate work though. While we are in the area, we can stop by to give you a free quotation. Just so you have the information whenever you’re ready to move forward next time.
Prospect: Yeah, I never know when I’m home either. If you want to just send a flyer or something, that would be fine. I’m out and about quite a bit.
Phone Staffer Caller: Okay, I gotcha Michael.
Prospect: But do you have someone at home that can help us while we are there? Like 10 to 15 minutes of their free time?
Phone Staffer Caller: Unfortunately, no.
Prospect: Okay, that would be fine. If that’s the case, we can actually set you up for a quick call with our estimator. Wherein, he will be the one to give you a call over the phone to give you the estimate. Would that work?
Phone Staffer Caller: I got no problem with that. But like I said, I’m really busy and out and about, so I’ll do the best I can.
Prospect: Okay, Michael.
Phone Staffer Caller: Yeah, so we can definitely set you up then for a quick call instead. So this is just a 10 to 15 minutes call over the phone. And may I know how often do you power wash your house, if you still remember? Twice a year or just annually?
Prospect: Just once a year, usually. You wait for all the pollen to get done, that’s what you do.
Phone Staffer Caller: Yeah. So for this year, it hasn’t done yet, right?
Prospect: Right, exactly.
Phone Staffer Caller: Okay, thank you so much. So, yes, can we set you up for a quick call on Monday morning between 8 to 10 in the morning or 10 to 12 will work? 10 to 12 might work.
Prospect: Yeah, like I said, I’m out and about and busy, so don’t get upset if I won’t be able to talk at a time if I’m in meetings or something.
Phone Staffer Caller: Oh, okay, that will be fine. We can actually work with your schedule.
Phone Staffer Caller: So, Michael, do you have a calendar on what hour or on what time are you available to receive a call? We are available from Monday to Friday, actually, morning and afternoon.
Prospect: Okay. Okay. So, Michael, what specific areas outside your house that you want it to be power washed that we can give you the estimate?
Prospect: Actually, I just do the outside. That’s pretty much it. The whole exterior of the house?
Phone Staffer Caller: Yeah.
Prospect: Okay. Yeah.
Phone Staffer Caller: Okay, thank you so much. And who did your power washing? It takes a little bit of work.
Prospect: Okay.
Phone Staffer Caller: And who did your last power washing, by the way, last year?
Prospect: I do the stuff myself on the weekend, so.
Phone Staffer Caller: Oh, okay. That’s good to know. What about this time? Are you planning to have it done professionally?
Prospect: Not at the moment. Like I said, I normally wait until the power comes down and everything like that, and I go around the house and clean up, you know, just normal weekend stuff.
Phone Staffer Caller: Oh, I understand. But if ever you agree with everything in our estimator, are you planning to have it washed professionally with us within three months, possibly?
Prospect: I have no clue. I haven’t talked to anybody yet about how much.
Phone Staffer Caller: Oh, okay. I got you. So I’ll just confirm some details anyway before we set this up for a free quotation. Michael, your last name is (redacted), right?
Prospect: Yes.
Phone Staffer Caller: And the last four digits of your phone number is (redacted), correct?
Prospect: That is correct, yes.
Phone Staffer Caller: And our estimator is James, and he will be the one to call you on this number on Monday between 10 to 12 noon.
Prospect: 10 to 12, yeah.
Phone Staffer Caller: And one last thing. The same number?
Prospect: Yes. Actually, our estimator will use a different number, okay?
Phone Staffer Caller: And no worries. We will be sending you the confirmation via e-mail, and you will see our company details and his phone number as well, okay?
Prospect: What’s the e-mail where we can send it to? Please.
Phone Staffer Caller: It’s (redacted).
Prospect: Thank you so much. And I just want to confirm your address is (redacted).
Phone Staffer Caller: So that is (redacted). Let me set that up then, okay? So just keep your line open. James will call you on Monday between 8 to 12 once again, and this is just a free call, no obligation at all. Okay? Sounds good? Okay. Thank you. Thank you so much, Michael.
Prospect: If ever, you will not be able, by the way, to answer our call on Monday. Do you have a specific time you wish to receive a call as a backup time?
Phone Staffer Caller: Well, if I’m not able to do the call, I’ll let the person know that calls me. I’ll tell them.
Prospect: Okay. Sure. I’ll take note of that. If I can speak at that moment or not.
Phone Staffer Caller: Yeah. I gotcha. So just leave a message, if ever.
Prospect: Yes, that would be fine, and then I’ll just call back and let them know.
Phone Staffer Caller: Thank you so much, Michael. I appreciate it. Have a great day ahead.
Prospect: You too. Take care. Thank you. Bye-bye. Goodbye.