Type:
Lead Grade: B
Name: Clark (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Boise
Intro:
At Phone Staffer, we specialize in home service lead generation through effective cold calling techniques. In this interaction, we reached out to a homeowner in Boise, offering a free roof inspection as part of our client’s roofing services. The homeowner expressed interest in scheduling an appointment and provided the necessary details for follow-up. Utilizing cold calling to generate leads has proven to be a successful strategy for home service companies, particularly when offering valuable services like inspections or estimates. Below is the redacted call information for privacy protection.
Ai Transcript:
Phone Staffer Caller: Hello.
Lead: Hi, is this Sydney?
Phone Staffer Caller: No, it’s Clarke, who’s this?
Lead: Oh, I’m sorry, lawsuit Charles here with (redacted). Are you guys still on Hearthstone?
Phone Staffer Caller: Yeah.
Lead: All right, perfect. Currently, we’re conducting a free roof inspection within the area in Boise to try to confirm from you guys when was the last time you had your roof inspected?
Phone Staffer Caller: That’s a good question. I have no idea.
Lead: Do you have probably enough idea of how old is your roof then? Is it five years? 10 or so?
Phone Staffer Caller: No, it’s. Are you familiar with my home?
Lead: Yeah, the one in East Hearthstone?
Phone Staffer Caller: Yeah.
Lead: All right. How old is your roof? Do you have any ideas about that one?
Phone Staffer Caller: Probably getting close to 20 years.
Lead: Close to 20, all right. Because actually, Mr. (redacted), here’s the thing though. The reason when we’re calling property owners, or landlords even, in Boise area is because currently we’re conducting free roof inspection and we’re even providing free quotes, and just in case if there is a need for a replacement, our project manager usually helps out in filing a claim for insurance coverage, if that’s the case.
Lead: Actually for this phone call, we’re just trying to confirm if he’d be okay if we will forward your information to project manager, and they’ll be the ones who can explain how this one works for the free inspection and when will be the best time or date to visit. Actually, they’ll be adjusting based on your availability as well. So it could be next week, or the next week, it depends with you though if, what day are you available for the visit. Again this is a free reason to-
Phone Staffer Caller: Okay. I’d be happy for him to inspect.
Lead: All right. Perfect. And the house number to reach you is this one, the one at (redacted)
Phone Staffer Caller: All right perfect.
Lead: And house number is (redacted), is that correct?
Phone Staffer Caller: Yes, yes.
Lead: By the way, the name on file here on our end is under Sydney (redacted)-
Phone Staffer Caller: That’s my wife.
Lead: And your name please, sorry?
Phone Staffer Caller: My name is Clark. C-a-l-l-a-r-k.
Lead: Perfect. Thank you so much for that one, Sir. And just in case for us to be able to send you confirmations by the time of the visit, can you confirm your active email address if you have one?
Phone Staffer Caller: My what?
Lead: Sorry, your active email address?
Phone Staffer Caller: Email, (redacted)
Lead: All right, perfect. Thank you so much for that one. So, Dr. Clark, as mentioned, we’ll have our project manager first call you, check your availability. But if you may though, can you give us an exact day or time are you most comfortable for a callback?
Phone Staffer Caller: They can call me back any time.
Lead: All right. Mornings or afternoons? So that I can take note.
Phone Staffer Caller: Mornings are preferable.
Lead: All right, perfect. Thank you so much, Dr. Clark. Again, this is going to be a free inspection, and they’ll definitely help you guys out for insurance coverage just in case it needs to be replaced.
Phone Staffer Caller: All right, thanks for your time.
Lead: Yep. Have a good day.
Phone Staffer Caller: Thank you.
Lead: Thank you. Bye.