Type: Garages
Lead Grade: B
Name: Patrick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies generate leads through professional cold calling. In this example, we reached out to a homeowner in Charlotte, North Carolina, to schedule a free consultation for custom garage services, including epoxy flooring, shelves, cabinets, and drywall. The homeowner was interested in a quick estimate and set up an appointment for one of our client’s design specialists to assess their two-car garage. Utilizing cold calling for leads, especially for home service companies, is an efficient way to attract clients and schedule service calls. Below is the redacted transcript of the call, with private details withheld for customer privacy.
Ai Transcript:
**Phone Staffer Caller:**
Um actually we um we can actually do a free estimate. So we can actually send you a brochure. We just need to know how how big your garage is.
**Lead:**
Um a two-car garage.
**Phone Staffer Caller:**
A two-car garage, okay. And uh, what are you interested in? Just in case Patrick. Like epoxy flooring? We also do garage cabinets, shelves, the entire thing. And we do a free estimate of all of them so you will have an idea.
**Lead:**
Um, do you drywall garages?
**Phone Staffer Caller:**
I’m sorry?
**Lead:**
Drywall.
**Phone Staffer Caller:**
Dry—I’m sorry, can you say that? Uh Patrick, are you there? Can you hear me okay?
**Lead:**
Yeah, do you drywall?
**Phone Staffer Caller:**
Um yeah, well actually, ummm, we could have one of our designers come by so they can check your garage. And they could definitely do that too, uh, because we do a lot of things with a garage, man. Like garage cabinets, drywall, shelves, epoxy flooring. And um, since we’re in the area anyway, we do like a free estimate. Either we send it to you – uh to your email address now that we know that you’ve got a two-car garage – or we could schedule for somebody to actually drop by, meet you, and take a look at your garage. Give you uh, like, a free quotation for everything. What do you think?
**Lead:**
Yeah, that sounds good.
**Phone Staffer Caller:**
Okay, so uh, would you want us to schedule um, like, somebody to actually come by?
**Lead:**
Sure.
**Phone Staffer Caller:**
Okay, got it. Give me one second, uh, I’m just trying to see, uh, the calendar. Give me one moment, um, when somebody’s available… Oh, would you be, yeah, would you be available on—let’s see here. Yeah, the next available um, schedule that we’ve got is on the 19th. That’s on Thursday around 6:30 in the evening. Would you be fine by then? Or we can do Friday at 2 p.m. on the 20th?
**Lead:**
Uh yeah, I can’t do Thursday but I can probably do Friday. But I gotta leave, I leave on Friday at 2:30 to go pick up my kids from school so it can be done in 30 minutes.
**Phone Staffer Caller:**
Yes, well um, it’s a quick, um, it’s a quick like, um like, they will just show up, make sure that at 2 p.m. they’re there, look at your garage, and um, yeah they can see whatever um they can do—they can check, uh, they can um like, um, do you some drawings, show you some drawings, so whatever it takes to make your garage look fine. And uh, it’s all for free man, the quotes, the um, the estimates. So no obligation. So Friday’s good for you?
**Lead:**
Yeah, I think so. That works.
**Phone Staffer Caller:**
What’s the name of your company again?
**Lead:**
It’s Custom Garage.
**Phone Staffer Caller:**
Custom Garage, yes sir.
**Lead:**
Who in the neighborhood are you working for if I need a reference?
**Phone Staffer Caller:**
Well, to tell you quite frankly I’m not really sure which address they are in specific. I’m just, I’m just showing that here that we’re currently servicing (redacted) Road. I’m actually just an appointment setting shout out, know what I mean?
**Lead:**
Got