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Cold Calling

Why us?

Type: Garages
Lead Grade: B
Name: Srinivasa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Concord

Ai Transcript:

Certainly! Here is the cleaned-up transcript with redacted information:

**Phone Staffer:**
Hello, this is Jo. Custom garages, how can I help?

**Lead:**
Hello, hello there. This is Jo from Custom Garages. How can I help you?

**Phone Staffer:**
I don’t know. I got a call from this number, so I don’t know who called.

**Lead:**
By any chance, are you attached to the address in (redacted) Court in Concord?

**Phone Staffer:**
I am, yeah.

**Lead:**
Well, the reason why you received a call from us is we’re actually calling the neighbors in (redacted) because we’re installing some epoxy floors and garage cabinets in the area. So we’re just checking with the neighbors if you’re interested in some estimates or sample designs for your garage.

**Phone Staffer:**
Yeah sure.

**Lead:**
Yeah, right now, if you don’t mind me asking, how is the inside of your garage? Did you already install any floorings before or cabinets, or not yet?

**Phone Staffer:**
We already have epoxy, and we do have some cabinets, but I’m just thinking about the doors, kind of thing. We don’t have enclosed ones, so you know…

**Lead:**
I see. Well, what I can do here is I can schedule a call back from the designer so that you can discuss the doors and shelves, is that correct?

**Phone Staffer:**
Okay, that sounds good.

**Lead:**
What time will you be—or sorry, the best callback number is the one you’re using right now, the one ending in (redacted), correct?

**Phone Staffer:**
Okay, yeah.

**Lead:**
I’ll just have a designer call you back on that number to discuss the shelves and the doors. Thank you so much for—

**Phone Staffer:**
Yes, but how did you get this number?

**Lead:**
Oh, it’s actually through the Yellow Pages on the public listing. So we’re just calling the neighbors, you know, just to check if they’re interested or not. So yeah, and then after we receive, for example, a call and then you accept, we immediately schedule a callback from the designer so that the communications will be now between you and the designer.

**Phone Staffer:**
I think I know.

**Lead:**
Okay, so yeah, I’ll just let the designer call you back, okay?

**Phone Staffer:**
Sure.

**Lead:**
Thank you! Have a great—Oh, by the way, your first name, is it Serene?

**Phone Staffer:**
Yeah, that’s right.

**Lead:**
Okay, got it. Thank you so much, Serene, for calling back. You have a lovely day, you take care. Bye-bye.

**Phone Staffer:**
Thank you.

All private information has been redacted as per the rules provided.