Type: Garages
Lead Grade: B
Name: Jean (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
At Phone Staffer, we assist home service companies with outbound lead generation through cold calling strategies. In this particular call, we contacted a homeowner in Durham, North Carolina, who expressed interest in upgrading their garage with epoxy flooring and custom garage cabinets. While the homeowner was in the process of renovating their entire house, they agreed to a follow-up call for a free design consultation to discuss the garage upgrades further. This demonstrates the effectiveness of cold calling for leads, particularly in the home services sector. If your home service company is looking for new leads through outbound tactics, this is a great example of how to initiate conversations and generate interest.
Below is the redacted information from the call for privacy reasons.
Ai Transcript:
“`
Phone Staffer Caller: Hello
Lead: Hi
Phone Staffer Caller: Is that Jean?
Lead: Yes
Phone Staffer Caller: Hi Jean, Roel here from (redacted). I would like to install some epoxy floors and garage cabinets into the area. Are you still at (redacted)?
Lead: Hold on sir, uh hold on let me get one more ack in here… Okay, I’m sorry, what were you saying?
Phone Staffer Caller: This is Roel with (redacted). We just installed some epoxy floors and garage cabinets in the area. Are you still at (redacted)?
Lead: …..Hello, yes, I’m still up in (redacted).
Phone Staffer Caller: Okay, cool. So yeah, because you know what, we are currently running a promo for the neighbors. We specialize in creating a garage. If I ask, how is the inside of your garage looking, Jean?
Lead: Cool, I’m sorry, stay there.
Phone Staffer Caller: Oh okay. We can help you with upgrading and organizing your garage. I can have a designer come in and give you a free code estimate.
Lead: Mm-hmm. Let me see, you can give me a call back next week because I’m actually getting some work done to the entire house because I’ve been in there 25 years.
Phone Staffer Caller: Cool.
Lead: But yeah, if the garage is not part of their upgrading, then I will have to get that somewhere else. But yes, that’s what I’m doing right now. You know, houses are costing so much now. I just decided mine has been paid for for 10 years so let me just invest in it and stay where I am. That would be the best. But yeah, if you can call me back maybe on Tuesday, see what… yeah, just give me a buzz on Tuesday. I’m trying to see whether they’re adding that into… with the rest of the house.
Phone Staffer Caller: Okay. Yeah, you know what, I can have a designer call you but you speak for them to, you know, to give you a free coat and discuss the price. Is that possible?
Lead: Okay, again now…
Phone Staffer Caller: Yep, I can go ahead and let a designer call you on Tuesday?
Lead: Uh-huh.
Phone Staffer Caller: Yep, they’ll be the one who wants to discuss the price and of course, they can send you some designs.
Lead: Uh-huh.
Phone Staffer Caller: So is that just the inside, or is that also the doors on the garage?
Lead: Um, that is the inside of the garage, particularly with epoxy flooring and garage cabinets.
Lead: Oh good, so this is just designing the inside with cabinets and things like that?
Phone Staffer Caller: Yes, exactly.
Lead: Okay, alright. Well, I think I’ll pass on that then because I’m looking to get the doors and everything done, and um, and just… I’ll pass on it for right now.
Phone Staffer Caller: Oh you know what, Jean, our designer will be the one who will discuss further about, um, the inclusion, you know?
Lead: Uh huh.
Phone Staffer Caller: Is it okay that we’re going to let the designer, um, call you?
Lead: Okay, well he can call me on Tuesday.
Phone Staffer Caller: Okay, cool. Um, we will be needing some information. Um, would it be the same phone number that we were going to be calling? (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay, and can you please confirm your email address?
Lead: Aka QueenBee at NC.rr.com.
Phone Staffer Caller: Uh, I’m sorry, I was not able to get the first before the Ad.
Lead: Okay, A-K-A Queens, Q-U-E-N, B