Type: Power Washing
Lead Grade: B
Name: Tanya (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Acworth
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this call, we reached out to a property manager in Acworth to discuss power washing services for their apartment complex. After confirming interest, we scheduled an on-site visit to provide an estimate for cleaning the breezeways and exterior areas. This is a great example of how cold calling for leads can help home service businesses connect with potential customers and secure new opportunities. Below is the redacted information from the call to ensure privacy.”
Ai Transcript:
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Phone Staffer Caller: Hi, you’ve reached (redacted) Apartments. For leasing inquiries, please press 1. If you are a resident, please press 2. For routine maintenance requests, please press 3. For emergency maintenance issues, please press 4. Please note non-emergency issues submitted through the emergency… This call and information you provide may be recorded and used by a third party.
Phone Staffer Caller: Hi Christine, this is Eva at (redacted) Apartments. How can I help you today?
Lead: Is there any way that you can transfer me to the leasing office, please?
Phone Staffer Caller: What would you like to discuss with the leasing office?
Lead: I would like to introduce our service.
Phone Staffer Caller: Thank you for reaching out. To make sure I connect you with the right person, could you tell me what topic you need assistance with?
Lead: We are a power washing company.
Phone Staffer Caller: Thank you for letting me know. I’ll transfer you to the appropriate team. I’ll notify a colleague of your request, and they’ll be in touch soon. Please reach out if there’s anything else you need help with.
Phone Staffer Caller: Thank you for calling (redacted). This is Tania. How can I help you?
Lead: Yeah, hi Tania. Christine here with (redacted) Power Washing. How are you doing?
Phone Staffer Caller: Hi, I’m doing well, and yourself?
Lead: I’m doing great, thank you for asking. Well, I’m just wondering if you can help me because actually, we are a power-washing company. The reason why I’m asking if we can drop by your office is because we also have an appointment with your neighboring establishment, and we’re just checking if we can also drop by at the same time to your office. This is to maximize our time and, of course, to keep your options open. There’s no obligation, no pressure here since we’ll already be in the area.
Phone Staffer Caller: Okay.
Lead: Okay, so if ever—yes, if ever—are you available like Thursday afternoon or maybe Friday this week? Or by next week—which is more convenient for you?
Phone Staffer Caller: Um, next week would be better.
Lead: Next week—are you available Monday or Tuesday? Which is more convenient?
Phone Staffer Caller: Tuesday.
Lead: Tuesday is a better day. Tuesday, March 25th. We still have the morning and the afternoon available: 8 to 10, 10 to 12, 12 to 2, 2 to 4, and 4 to 6. Which is more convenient for you, ma’am?
Phone Staffer Caller: 10 to 12.
Lead: 10 to 12, okay. And just in case something comes up and, of course, if you’re busy, is it okay if we also drop by between 12 to 2 PM as well? This is just a backup time.
Phone Staffer Caller: Yeah, just in case.
Lead: Okay, and again, your name is Tania?
Phone Staffer Caller: Uh-huh.
Lead: Tania—how do you spell that?
Phone Staffer Caller: Tanya. T-A-N-Y-A. It has an accent over the last A.
Lead: Alright, and your last name, please?
Phone Staffer Caller: Wynn. W-Y-N-N.
Lead: Wynn—W-I-N-N, right?
Phone Staffer Caller: Y, like yellow. W-Y.
Lead: Okay. Alright. W-Y-N-N, right?
Phone Staffer Caller: Correct.
Lead: And of course, the name of your property is (redacted)