Type: Power Washing
Lead Grade: B
Name: Omar (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Arlington
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we reached out to a property manager in Arlington to schedule a free estimate for power washing services. The manager agreed to have our client visit the property, inspect the exterior, and provide a quote. This demonstrates how outbound marketing for home service companies can identify potential customers and generate business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Please hold. Hello? Hello. Hi, can you please hold?
Lead: Yes.
Phone Staffer Caller: Thank you for holding. This is Omar from (redacted). How can I help you?
Phone Staffer Caller: Hi, good afternoon. This is Reia with (redacted). I would actually like to speak to the best person about us dropping by next week for a visit and provide a free quote for a power washing service. Is the best person or the property manager available?
Lead: Yeah, I’m the property manager, but next week is a bad week for me. Can you drop by the week after?
Phone Staffer Caller: Yes, sure. I can, we can go ahead and do that. How about on the 26th or 25th, Tuesday?
Lead: Let’s do the 25th.
Phone Staffer Caller: Oh, perfect. Would you prefer in the morning or in the afternoon?
Lead: In the morning.
Phone Staffer Caller: In the morning, yeah, that’s nice because we have here between 9 a.m. to 10 a.m. Will that work?
Lead: That works perfect.
Phone Staffer Caller: Okay, perfect. And also, sir, I would just like to verify that my manager will drop by to your property at (redacted).
Lead: No, sorry, (redacted).
Phone Staffer Caller: You’re calling for (redacted). Give me one second, I’m going to put you on a brief hold. Give me one second.
Lead: Yes, hello?
Phone Staffer Caller: Yeah. So you’re calling for (redacted). This is (redacted). We run the same office, so that’s why you called this number and you were able to reach us.
The issue is with (redacted), I’m never there. So if you’d like to stop by and look at the property, you’re welcome to, but it’s very hard for me to get out there, so I just wouldn’t be able to meet anyone there.
Phone Staffer Caller: I mean, aside from you, is there – I mean, what address would you like us to drop by?
Lead: I have my office at (redacted), but this property doesn’t need power washing.
Phone Staffer Caller: So the area that you want us to get cleaned up, you’re not able to, you know, meet us there, right?
Lead: No, no, no, it’s a very hard schedule for me to get there. That’s why I rarely, rarely make appointments. Or when I do make appointments there, it’s more like, hey, you go take a look at it and let me know what you think and, you know, give me a call back and we can work off of that.
Phone Staffer Caller: I mean, aside from you, is there anyone there who can meet us, you know, just a tour around the –
Lead: Oh, there’s no one there? I’m the only one that can authorize any sort of work on the properties.
Phone Staffer Caller: Oh, I see. So on the 25th. Can we make that?
Lead: Yeah. You can stop by the property. The estimator can stop by, and look at the property. It’s an open property, so it’s not like he would – there’s restrictive access anywhere. He can look, take pictures, and then send me the quote. And then I can give him an answer based off of that.
Phone Staffer Caller: Oh, that’s perfect. I’m sorry, what’s the property address?
Lead: (redacted).
Phone Staffer Caller: Let me just check on that. Yeah. (redacted). Is that right?
Lead: That’s correct.
Phone Staffer Caller: Okay.