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Type: Power Washing
Lead Grade: B
Name: Nishant (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we specialize in generating leads for home service companies through effective cold calling strategies. In this transcript, we reached out to a homeowner in Austin, Texas, to offer power washing services. The homeowner expressed interest in a quote for cleaning the front exterior of their house, including a limestone elevation. A free estimate was scheduled for a Saturday appointment. This is a great example of how home service providers can utilize outbound lead generation to secure appointments and grow their business. Below is the redacted information from the call to protect privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hi, can I speak to Neshant?

**Lead:**
Yes, this is Neshant.

**Phone Staffer Caller:**
Hi. Hi, my name is Dayana and I’m calling from (redacted). We will be in the area this week, working on a few neighbor’s properties, so we would like to check off if, when, was the last time that you had the exteriors of your house washed? Or maybe the driveway as well?

**Lead:**
Yeah, I mean it’s been two or three years. May I know if this is a promotional thing you have, or is it like something, what is the charge of like washing a portion of the house versus all four sides?

**Phone Staffer Caller:**
Yes of course, that’s a good question. What we normally do, it actually depends on what kind of service you’d like to get or what would be like the size of the area. What I can do is, we can have one of our estimators drop by, since we’re already in the area, and they can check your property. They can give you a free estimate as well. Would you be available, like maybe within this period of time?

**Lead:**
Is it on Friday?

**Phone Staffer Caller:**
Yes, we do have availability on Friday. Would you be available? I do have 8:30 a.m. to 10:30 a.m., 10:30 a.m. to 12:30 p.m., or 12:30 p.m. to 2:30 p.m. Like, what would be the best time?

**Lead:**
Yes actually, I am not at home on Friday unfortunately, afternoon. Is there any other day that works for you?

**Phone Staffer Caller:**
Oh yes, of course. We do have like Saturday. How about that? However the time that we have would be like 9 a.m. to 11 a.m. Will that be possible for you?

**Lead:**
Yeah, it should be okay.

**Phone Staffer Caller:**
Let me just take note of that real quick. Okay, that will be 9 a.m. to 11 a.m., and this is going to be the best number to call: (redacted)?

**Lead:**
Okay.

**Phone Staffer Caller:**
And will there be a specific area you’d like to get an estimate on, so I can put that in the notes?

**Lead:**
Just the front of the house. Like, yeah we have like an elevation at the front, which is limestone, so we want to just, you know, get that thing washed.

**Phone Staffer Caller:**
Okay, location is the front, just the exterior?

**Lead:**
Yes, yeah. So yeah the front exterior, not the structure, not the back.

**Phone Staffer Caller:**
Okay, okay, just the front. Let me just note that down—just the front. And the address I have right here should be: (redacted), Austin, Texas, (redacted), correct?

**Lead:**
Yeah, sounds correct.

**Phone Staffer Caller:**
Okay, do you have an email that we can possibly send details to as well?

**Lead:**
Yeah, (redacted) at gmail.com.

**Phone Staffer Caller:**
Yes, alright. So once I schedule that, I have noted it’ll be this coming Saturday, the 26th of October, between 9 a.m. to 11 a.m. Our team will be contacting you within this time frame, okay?

**Lead:**
Yeah, and then can you just send me your estimate so I can consider if I want to spend now versus later?

**Phone Staffer Caller:**
Oh sure, sure, not a problem. Our team will reach out