Type: Power Washing
Lead Grade: B
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bentonville
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound strategies like cold calling. In this transcript, one of our agents contacted a homeowner in Arizona to offer a free estimate for power washing services. Although the homeowner already had some insurance-covered services scheduled, they still expressed interest in having the front and back of their house power washed. An appointment was arranged at a convenient time, and the estimate will be sent via email for their review.
This exchange illustrates how cold calling for leads can help home service companies secure new opportunities, even from homeowners who may already have services lined up. Below is the redacted call for privacy protection.
Ai Transcript:
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Phone Staffer Caller: Hi, Roberto, hello. Yeah, I can’t hear you I think you’re starting to talk there.
Lead: Yes, yes, uh, Robert here with power washing and. For actually in the area this week, where can I feel the neighbors properties.
Phone Staffer Caller: When was the last time you had to serve your house wash?
Lead: It’s not recently. Insurance is gonna pay for our house to get washed and we’ve already got that lined up. So, I, I appreciate you reaching out, but—
Phone Staffer Caller: Yeah, yeah, but if you like want, if you’re interested, we, we can also send 1 of our estimators by. Actually it’s completely no charge, it’s free. Are you regarding for this? They will only check and estimate the area that you want to be power washed. So they will be the 1 to give you the quote for that. Is that okay with you?
Lead: So, you can inform, like, what would be the area that you want to be power washed?
Phone Staffer Caller: And when would they do that?
Lead: Yes, if you want. Since we are in the area this week. Are you available tomorrow? We have available times in the morning or in the afternoon.
Lead: I’m actually not available tomorrow or Friday.
Phone Staffer Caller: Okay. How about next week? Monday to Friday, is that okay with you?
Lead: Monday, eight to ten in the morning.
Phone Staffer Caller: And?
Lead: And we work—we work away from home, so we won’t be here during the daytime, but—
Phone Staffer Caller: Yeah, we have availability in the afternoon, also. They can certainly come by and assess the house without you being there. There’s no gates?
Lead: Yes, they can come and check. They can also send the quote through an email. So, we’ll be seeing the quote anyway.
Phone Staffer Caller: Which specific area would you like them to estimate, if ever?
Lead: Hi, Linda. The front of the house and the back.
Phone Staffer Caller: Okay. Okay. Front and back, all right. So, what would be the best email address that we can send the information to?
Lead: Yeah, it is R-B—
Phone Staffer Caller: B as in “boy”?
Lead: B as in “boy,” Y, D-A-N-I-E-L at Yahoo dot com.
Phone Staffer Caller: Okay, all right. What I have here is R-B-B-Y-D-A-N-I-E-L at Yahoo dot com. Is that correct?
Lead: Yes, that’s correct.
Phone Staffer Caller: All right. So, anyway, for that, Robert, the address I have is (redacted), Arizona, seven two seven one two, right?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. All right. So, by the way, Robert, we have you scheduled for next week. Can you confirm the schedule again just to make sure?
Lead: Next week Monday, but remember, we’re not going to be here during the day from like 7 am to 6 pm. They’re welcome to come by, but I don’t want anybody at my house past or before 7 am. So, they’ll have to do it while we aren’t here. Make sure to leave information in my email, or at the door.
Phone Staffer Caller: Yes, yes, yes. They will send the quote through email. So, I’ll be scheduling this for Monday, October 3rd, 2024. Any time between 8 to 10 am. Is that fine, since no one will be home?
Lead: Yes, that works.
Phone Staffer Caller: Alright, and your contact number ending in (redacted), right?
Lead: Yes