Type: Power Washing
Lead Grade: B
Name: Patricia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bentonville
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through cold calling and outbound lead generation. In this call, we reached out to a homeowner in Arkansas to offer a free estimate for power washing services. The homeowner expressed interest in having various parts of her property cleaned, especially under her patio and on some exterior vinyl trim, and agreed to a scheduled inspection. While she mentioned needing to consult with her husband, an appointment was set up for further evaluation. This interaction highlights how cold calling can help home service companies, like power washing businesses, book appointments and generate more leads. Below is the redacted transcript for privacy reasons.
Ai Transcript:
**Phone Staffer Caller:** Hello, hello. Hello. Is this Patricia?
**Lead:** Yes. Yes.
**Phone Staffer Caller:** Hi, Patricia. This is Mark from (redacted) power washing. Are you still at (redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Oh, that’s great! We’re actually in the area this week working on a few of the neighbor’s properties. We just wanted to check with you — when was the last time you had the exterior of the house washed?
**Lead:** Not recently, no. We haven’t had it done since we moved in, in 2006, actually.
**Phone Staffer Caller:** Got it. Well, we’re giving out free estimates to the neighbors, and we wanted to let you know about it. We could take a look at your driveway, the roof, or the siding if you’d be interested?
**Lead:** I’ll have to discuss it with my husband first.
**Phone Staffer Caller:** Absolutely! I understand you both make decisions together. I know you mentioned the patio — maybe we can help with that, or the fascia. It’s mainly a soft wash we’d recommend. By the way, there’s no obligation on your end. We would just pop by, let you know what we could do for your property, like the driveway, roof, or siding.
**Lead:** The driveway probably doesn’t need it. Tomorrow I’m busy all day — I’ve got plans with old high school friends.
**Phone Staffer Caller:** Oh, I see. No worries! We could look at next week. Does that work?
**Lead:** Next week could work. Maybe a morning? Not Monday, though. And you can just knock if you’re in the area.
**Phone Staffer Caller:** We prefer to call before stopping by to avoid surprises. How’s Tuesday morning? We can do 8 or 10 AM.
**Lead:** I would say 10 AM. But as I mentioned, it depends on my husband. He works at a golf course and has access to power washers, so I’m not sure he’ll want to get it done.
**Phone Staffer Caller:** Understood! It’s just a free estimate, no pressure to commit. We’ll come by at 10 AM Tuesday, but we’ll call beforehand. Just a quick confirmation… You’re available on Tuesday, correct?
**Lead:** Yes, Tuesday.
**Phone Staffer Caller:** Perfect! Tuesday, 10 AM, which is October 8th. Before we wrap up, let me confirm your phone number ends in (redacted), is that right?
**Lead:** Yes.
**Phone Staffer Caller:** Great! And the address is (redacted), Arkansas, correct?
**Lead:** Yes, Arkansas.
**Phone Staffer Caller:** Thank you so much! I’m in Colorado but my colleagues will handle it over there in Arkansas.
**Phone Staffer Caller:** And just to confirm, your last name is Leach? That’s L-E-A-C-H, correct?
**Lead:** Yes, that’s correct.
**Phone Staffer Caller:** Thanks, Patricia. Before I let you go, I want to send you an email confirmation. What’s the best email to reach you?
**Lead:** It’s (redacted).
**Phone Staffer Caller:** Got it! And I understand your husband may not want to get it done, but we’d love to show you what we can offer. It’s no pressure if you decide against it.
**Lead:** We’ll see what he says.
**Phone Staffer Caller:** And just to confirm, could you repeat the email for me?
**Lead:** It’s (redacted).
**Phone Staffer Caller:** Perfect! Here’s a quick recap: We’ll visit you next Tuesday at 10 AM. We’ll call the number ending in (redacted) beforehand. And your email is (redacted), correct?
**Lead:**