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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Keara (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham

Intro:

At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing strategies. In this call, we connected with a property representative in Gadsden who was interested in scheduling a power washing service for the breezeway, stairs, and other high-traffic areas. An appointment was successfully booked with the client’s project manager to assess the cleaning needs. This is a great example of how outbound marketing for home service companies can drive real business opportunities. Below is the redacted call transcript for privacy protection.

Ai Transcript:

**Phone Staffer Caller:** How often does your counter of pressure come by and check for any needs of power washing? If you don’t mind me asking, how often do you pressure wash the apartment?

**Lead:** We don’t at the moment, that’s why I’m glad you called because we are looking to get pressure washed.

**Phone Staffer Caller:** Lots of good questions. Just hold on. Right away, we’ll do it. So hold on.

**Lead:** Okay.

**Phone Staffer Caller:** What areas do you think we can power wash?

**Lead:** One more time?

**Phone Staffer Caller:** What areas do you think we can power wash?

**Lead:** The size of the breezeway. Not the actual outside of the building, but the escalator of the breezeway and the stairs.

**Phone Staffer Caller:** Is it like the staircase?

**Lead:** Up above the second floor and the second stainless steel—I don’t think.

**Phone Staffer Caller:** Is it the stairs outside?

**Lead:** Yeah, but it’s a part of the breezeway as well.

**Phone Staffer Caller:** How about any other areas you wanted to highlight as well?

**Lead:** The door pulls and everything.

**Phone Staffer Caller:** Hold on. Any other areas that are hard to reach?

**Phone Staffer Caller:** Are you guys still at (redacted)?

**Lead:** Yes.

**Phone Staffer Caller:** Is this a contact number to reach you?

**Lead:** Yes.

**Phone Staffer Caller:** Is this a contact name to—don’t mind, can you use your last name?

**Lead:** (Redacted).

**Phone Staffer Caller:** Correct. So on Monday either the project manager can look for you or—

**Lead:** Yes, that’s correct.

**Phone Staffer Caller:** Okay, gotcha. And hold on, what else do I need? Um, yeah, email address. I’d like to send your information, so what’s the best email address to send it to?

**Lead:** It’s going to be (redacted).

**Phone Staffer Caller:** Oh, I just need to double-check. You said that at (redacted)?

**Lead:** That’s correct.

**Phone Staffer Caller:** Awesome. And just by any chance, if anything comes up on Monday, are you also going to be available for Tuesday? Same time between 11 a.m. to 2 p.m. as our backup time in case?

**Lead:** Yes, that works too.

**Phone Staffer Caller:** Okay, awesome. Awesome. So yeah, we’ll take a look at what you guys have on Monday. And just to confirm, you and/or Kira will assist my project manager during the visit.

**Lead:** Yes.

**Phone Staffer Caller:** For about 10 to 15 minutes.

**Lead:** Okay.

**Phone Staffer Caller:** Alright. Thank you so much. I’ll let the project manager know right away. And you have an amazing Friday. You take care always.

**Lead:** You too. Have a great Friday.

**Phone Staffer Caller:** Thank you. Bye-bye.