Type: Power Washing
Lead Grade: B
Name: Rebecca (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we focus on outbound lead generation for home service companies through professional cold calling techniques. In this conversation, we engaged with a homeowner in Charlotte, NC, who is interested in obtaining an estimate for power washing and gutter cleaning services. The call was successfully booked, and the homeowner arranged a convenient time for the estimator to visit and assess the property for power washing and other potential exterior cleaning services. This is just one example of how outbound calling can help home service companies generate more leads through direct customer interaction. Below is the redacted information from the call for privacy protection.
Ai Transcript:
Phone Staffer Caller:
Well, he’ll be in the morning until the afternoon. He’ll be available between 9AM to 11AM. And then 3 to 5PM. What time are you free?
Lead:
Three to five would be best. I’m not an early riser.
Phone Staffer Caller:
All right.
Lead:
I’m retired. I may still be asleep at 9 o’clock.
Phone Staffer Caller:
Right. Right. I agree. Well, yeah, I’ll book you for three to five. On Friday, and let me just confirm, please, you were in (redacted) Carberry Court in Charlotte, North Carolina, 28226 right?
Lead:
Yes.
Phone Staffer Caller:
All right. Perfect. Now, are y’all out of Monroe or out of Charlotte?
Lead:
Oh, in Charlotte. And tell me the name of your company?
Phone Staffer Caller:
(redacted).
Lead:
Okay. Do you do Powerwash or Softwash?
Phone Staffer Caller:
Oh, we do both, Softwash and Powerwash.
Lead:
And do you clean gutters?
Phone Staffer Caller:
Definitely.
Lead:
Okay.
Phone Staffer Caller:
Yup. And the Estimator is Jacob. And he will be calling you when he’s on his way, just for you to be aware. Would this be a good phone number for him to call? The (redacted)?
Lead:
Yes.
Phone Staffer Caller:
Okay. This is Mateo. This is November 22 on Friday between three and five. Yeah?
Lead:
Okay. I’ve got it on my calendar. Thank you.
Phone Staffer Caller:
You’re welcome. And I just wanted to ask please, what specific part of the house are you planning to get it done or to get Powerwashed?
Lead:
I haven’t decided if I want to do it now or wait till in the spring, quite frankly, but I do want to get an estimate.
Phone Staffer Caller:
Right. I mean, what part of the house are you planning to get an estimate? Is it for the gutters or the siding?
Lead:
The siding and the gutters, definitely.
Phone Staffer Caller:
Okay. All right. And one last thing, do you have the best – No, do y’all wash windows?
Lead:
Yeah.
Phone Staffer Caller:
We cover the windows as well. So, we do the whole exterior of the house, which the sidings, the roof, gutter, sidewalk, driveway, patio deck, porch, and some concrete.
Lead:
Okay. When he gets here, I can just show him what I want an estimate on. Is that okay?
Phone Staffer Caller:
Yeah. That is totally fine. You can definitely discuss it directly to Jacob. And may I just ask for the best e-mail where I can send you the confirmation, please?
Lead:
It’s (redacted).
Phone Staffer Caller:
He said (redacted)? And how long have y’all been in business here in Charlotte?
Phone Staffer Caller:
So (redacted) is actually covering the whole Charlotte, North Carolina, but I just don’t have exact information how long has been in this Powerwashing because it normally stops during, you know, winter, and it goes back on spring. So Jacob is the owner and estimator anyway, you can definitely ask him any questions now.
Lead:
I’ll ask him all those questions then.
Phone Staffer Caller:
Right. Thank you so much. So yeah, I have the details. So this will be on Friday, between three to five, but Jacob will be calling you when he’s on his way, all right.
Lead:
Okay. Thank you. Goodbye.
Phone Staffer Caller:
All right. Well,