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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Deidra (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

“At Phone Staffer, we help home service companies generate leads and grow their business through effective cold calling strategies. In this transcript, one of our team members connected with a homeowner in Charlotte, North Carolina, to schedule a free power washing estimate. The homeowner expressed interest in having their deck evaluated for power washing and confirmed an appointment for the following Friday morning. This successful interaction showcases how outbound efforts, like cold calling for leads, can drive home service lead generation and secure more appointments for service providers. Below is the redacted call information to protect individual privacy.”

Ai Transcript:

Phone Staffer Caller: Hello, yes, hi, good afternoon. Ariza here with (redacted), and I’m calling because we will be working in (redacted) this Friday, and so I just wanted to ask if you would like to get a free estimate to power wash the exterior of your house?

Lead: You said when is this will be?

Phone Staffer Caller: Um, this Friday, 20th of December.

Lead: Is there a certain time?

Phone Staffer Caller: Um, let me check. Do you prefer in the morning or afternoon?

Lead: Morning!

Phone Staffer Caller: Morning, um, so our estimator will be free from 9 am to 12 pm.

Lead: That’s fine.

Phone Staffer Caller: Alright, sounds good. Um, and this is in (redacted) Terrace in Charlotte, North Carolina (redacted), right?

Lead: Correct, (redacted).

Phone Staffer Caller: Got it. And, uh, by the way, our estimator Rene will be calling you when he’s on his way, just for you to be aware, so would this be a good phone number for him to call the (redacted)?

Lead: Yes.

Phone Staffer Caller: Awesome. And can I ask for the part of the house that you want to be power washed? Or that needs to be, oh you want to get an estimate?

Lead: Um, more than likely, um, it may just be the deck. I would look into the deck first; I have to consult with my boyfriend.

Phone Staffer Caller: Perfect, got it, thank you. And one last thing, can I ask for the best email where I can send you the confirmation?

Lead: It’s (redacted).

Phone Staffer Caller: Okay, so I have L as in Lima, Y in yellow, V as in dog, E for echo, T for tango, T for tango, E for echo. (redacted) at yahoo.com?

Lead: Correct.

Phone Staffer Caller: Got it, perfect. So yeah, just a little recap. So this will be on Friday, that’s between 9 to 12 pm. Our estimator will give you a call when he’s on his way for you to be aware, okay?

Lead: Okay, thank you.

Phone Staffer Caller: Alright, you’re welcome. Thanks for your time and have a great day.

Lead: You as well.