Type: Power Washing
Lead Grade: B
Name: Marc (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we assist home service companies in achieving superior lead generation through strategic cold calling. In this example, our team reached out to a homeowner in Cincinnati on behalf of a power washing client. The homeowner expressed interest in scheduling a free estimate, although they mentioned the service likely wouldn’t be needed until spring. An appointment was set up for the client to perform a quote for power washing the property’s exterior. This call demonstrates how effectively cold calling for leads can result in scheduled appointments and future business opportunities, especially for home service companies looking to drive outbound lead generation.
Below is the redacted call transcript to safeguard privacy.
Ai Transcript:
**Phone Staffer Caller**: Hello, is this Mark?
**Lead**: Yes.
**Phone Staffer Caller**: My name is Max, I am with (redacted) Powerwashing. Are you still at (redacted)?
**Lead**: I am, how can I help you?
**Phone Staffer Caller**: Yes, because we’re actually in the area this week, working on a few of the neighbors’ properties, and we wanted to check with you. When was the last time you had the exterior of your house washed?
**Lead**: If not recently, we did kind of recently. But I mean, you can provide me with your information whenever and we can reach out. We’re probably looking to do something in the spring.
**Phone Staffer Caller**: Oh, okay. That’d be great to consider. So, well, actually, we’re giving out free estimates and we’re doing schedules like this week for our washing, even next week, and we can drop by and show you what we can do for your roof, driveway, or the side of your house.
**Lead**: Okay.
**Phone Staffer Caller**: I can check over here. Our earliest schedule — we can do this week, Friday. I can see a schedule here for next week, Monday throughout the week. Which is your best day?
**Lead**: Hey, next week would be better. If you’re gonna come by for a free estimate, fine. But again, we’ll probably be looking to do it sometime in the spring.
**Phone Staffer Caller**: Yes, we can do that. I’ll let the estimator know that you just want to check what we can do and then we can work it out in the spring.
**Lead**: Yeah.
**Phone Staffer Caller**: All right. Thank you. So, next week, we have Monday up through Friday. We can do that. When is the best day for you, or we could work it out?
**Lead**: The best day is probably Tuesday.
**Phone Staffer Caller**: Tuesday. Okay. That’s the 8th. Let me check here… I have the earlier schedule, we can go by at 7 AM in the morning, or even up until 7 PM. Which is the best time?
**Lead**: Probably around 9 o’clock in the morning.
**Phone Staffer Caller**: 9 o’clock in the morning. So we can do that. All right. Tuesday’s schedule is open for 9 o’clock until 11.
**Lead**: Okay, thank you.
**Phone Staffer Caller**: So, I’d like to just verify a few details so that we can reach out to you after. So the best callback number I have here is (redacted), is that correct?
**Lead**: That’s correct.
**Phone Staffer Caller**: Okay, thank you. And your last name is (redacted), am I correct?
**Lead**: That’s correct.
**Phone Staffer Caller**: So, I just wanted to make sure as well that when we end this call, I can give you an email confirming all of this. May I use the best email?
**Lead**: Yeah, it’s Mark(redacted) at Gmail dot com.
**Phone Staffer Caller**: Okay, I just want to make sure I got that right: mark(redacted) at Gmail dot com?
**Lead**: That’s correct.
**Phone Staffer Caller**: Awesome, thank you. All right. Lastly, I just want to confirm your house number is (redacted), the address is (redacted), city of Cincinnati in the state of Ohio, with the zip code (redacted).
**Lead**: That’s correct.
**Phone Staffer Caller**: Awesome. All right, just a quick recap: Like we