Type: Power Washing
Lead Grade: B
Name: Joel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we specialize in home service lead generation through effective cold calling. In this transcript, we reached out to a homeowner in Cincinnati to offer a free power washing estimate for their property. The homeowner, Joel, initially hesitated but eventually requested a virtual estimate for the entire exterior of his home, as he and his wife would not be available in person. A follow-up call was scheduled with the company’s estimator to provide the quote. This interaction highlights how outbound lead generation efforts can successfully engage potential customers and generate appointments, even for busy homeowners. Cold calling for leads is one of the key ways home service companies can expand their client base with minimal effort. Below is the redacted information from the conversation to maintain privacy.
Ai Transcript:
Phone Staffer Caller:
Hello Joel?
Lead:
Yes, this is Joel (redacted).
Phone Staffer Caller:
Yes, Joel (redacted), this is Chryssa with (redacted). So we will be in (redacted) Drive this week, working on some neighbors’ properties. So we are just wondering if you would like to get a free estimate to power wash the exterior of your house?
Lead:
No, thank you. We. Actually I’ll… I’ll get a free estimate.
Phone Staffer Caller:
All right, that would be perfect. May I know what’s part of the house that you would like to get an estimate? Is it the whole exterior? The driveway?
Lead:
Yeah, the whole exterior.
Phone Staffer Caller:
Okay, the whole exterior. So will you be available on Monday next week?
Lead:
So, I probably won’t be there. Nor will my wife.
Phone Staffer Caller:
Okay. Is it possible to look at it without us there?
Lead:
Yes, but are you available for a call instead on Monday? Um, the. Is it possible for you to give a quote without going to see it?
Phone Staffer Caller:
They can have Dan call you instead so that both of you can have a virtual appointment, and then where he can see like, something on Zillow, instead of your house and then he can provide you the estimate.
Lead:
Well, that works. Here… that works.
Phone Staffer Caller:
Okay, so will you be available between 9:00 a.m. to 11:00 a.m. or would you like to be early?
Lead:
My week’s pretty hammered next week. I don’t know if I have time to… me, um. Can you do me a favor and call me back in 2 weeks? I’m just unusually busy this next coming week.
Phone Staffer Caller:
If you would like, we can schedule you. Hold on. Let me check here. How about for tomorrow? Will you be available tomorrow, Friday between 5:00 p.m. to 7:00 p.m.?
Lead:
Without worry, I know… no, I can’t do anything on the weekend.
Phone Staffer Caller:
Okay, that’s totally fine. So, and this 1 Joel, I’ll just have Dan call you instead on Monday between 9:00 a.m. to 11:00 a.m. so that he can provide you the estimate even though you’re not on your property. So, is this your best callback number—the one ending in (redacted)?
Lead:
All right. Got it.
Phone Staffer Caller:
Your address is (redacted), Cincinnati, Ohio (redacted), right?
Lead:
Yep.
Phone Staffer Caller:
Alright, got it. So, in case our estimator will be sending an estimate, can it be sent to your email? Joel dot M dot personal at (redacted).
Lead:
Yep.
Phone Staffer Caller:
Okay, perfect. All right. So I’ll go ahead now and book an appointment so that Dan will give you a call to confirm. So this is for Monday, October 28, and this is for the whole exterior right?
Lead:
Yep.
Phone Staffer Caller:
Okay, perfect. Thank you so much for your time, Joel. I’ll go ahead and book an appointment now. Have a great day, sir.
Lead:
Thank you. Bye.
Phone Staffer Caller:
All right. You’re welcome. Goodbye.