Type: Power Washing
Lead Grade: B
Name: Frank (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Enola
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound cold calling. In this call, we reached out to a homeowner in Enola, Pennsylvania to offer a free estimate for exterior power washing services. The homeowner showed interest and scheduled an appointment for a site visit to assess the property as well as the driveway. This kind of interaction demonstrates how cold calling for leads can be a successful strategy for home service lead generation, helping companies expand their client base through personalized outreach. Below is the redacted call transcript to respect privacy.
Ai Transcript:
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Phone Staffer Caller: Hi, is this Frank?
Lead: This is Frank speaking.
Phone Staffer Caller: Oh hi there, Frank. Lexu here, from (redacted), are you still on Logan’s Run, in Enola, Pennsylvania?
Lead: That’s correct.
Phone Staffer Caller: Alright, great. Well, we are working in the area this week, sir like on the few neighbor’s properties. So when is the last time that the exterior of your house got washed?
Lead: I usually did that by myself, but I haven’t done it yet this year.
Phone Staffer Caller: I see. Well, actually, we’re offering like pre estimates right now to check the details.
Lead: Ok, what would it cost to have it washed out?
Phone Staffer Caller: Gotcha. Well, it depends on the size of the property. But if you wanted to, we can go ahead and have someone to check out there– at least we may be able to talk to them personally regarding the estimate amount for the work done. Regarding the property that you’ve got. So we can book your rental.
Lead: Mmm– got it.
Phone Staffer Caller: I just wanted to ask your complete name is Frank (redacted), is that correct?
Lead: That is correct.
Phone Staffer Caller: All right. Your best call-back number is the same number what you dialed, is that correct?
Lead: That is my cellphone, yes.
Phone Staffer Caller: Got it. Can you confirm to me that your complete address in Logan’s Run–
Lead: Logan’s Run, yes.
Phone Staffer Caller: Mmm. There’s no– any number like 1-2-3-Logan’s Run something? It’s just Logan’s Run–
Lead: No.
Phone Staffer Caller: Okay. Yes– Got you. All right. Thank you so much for that. Can I have your active email where we can send you like the confirmation of your appointment?
Lead: You’re supposed to have somebody come out and give–
Phone Staffer Caller: Yes. So we can go ahead and-
Lead: Okay. I’ll have you go out there.
Phone Staffer Caller: Okay, and we’ll talk about that later. You can send somebody out and look at the house and give me an estimate.
Lead: All right, got it.
Phone Staffer Caller: But can I have your email in order for us to send you like the confirmation for this appointment?
Lead: When’s the appointment?
Phone Staffer Caller: Well, it depends on you. Do you have like an available time?
Lead: No. If I went? When would be the available time that you’ve got, like Monday–
Phone Staffer Caller: Monday afternoon. I mean at what time?
Lead: One or two o’clock.
Phone Staffer Caller: All right, so that’s– Well, the available time that we have is 12 to 2 PM. Double work?
Lead: Yeah.
Phone Staffer Caller: Okay, great. I really appreciate that one, Frank. So just to make it clear regarding this matter, so we can go ahead and send some confirmation through your email. Is that okay with you, if you may able to provide the email?
Lead: Yes, that’s fine, yes.
Phone Staffer Caller: All right, can I have your active email?
Lead: (redacted)
Phone Staffer Caller: All right, so that’s letter F, which is the initial of your first name, then your last name?
Lead: That’s correct.
Phone Staffer Caller: Yeah, so Frank, what’s going to happen, go ahead and forward everything to Matt, and that way we’ll be able to booked an appointment for someone to come up there to check the exterior of your house. And just to add, we are doing powerworks as well to your drive bays, okay? So we’ll go