Type: Power Washing
Lead Grade: B
Name: Marilyn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ephrata
Ai Transcript:
Certainly! Below is the cleaned-up and redacted transcript with speakers marked and private information removed.
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**Phone Staffer Caller:** Hi there.
**Lead:** Hello.
**Phone Staffer Caller:** Marilyn, can you hear me?
**Lead:** Not really.
**Phone Staffer Caller:** Oh, how about now? Can you hear me better?
**Lead:** Yeah, a little better.
**Phone Staffer Caller:** Who is this?
**Lead:** Yes, who is this?
**Phone Staffer Caller:** My name is Belissa. I’m calling for a [redacted] service.
We would like to offer a free estimate for some work at your house.
**Lead:** Um, can you send me that in the mail? I’m not gonna do this over the telephone, okay?
**Phone Staffer Caller:** Oh, okay. Actually, ma’am, I just want to let you know as well—we’re in [redacted] until next week. I can have my estimator give you a call or visit your property to provide an estimate, and we can go from there. Would you be interested?
**Lead:** Sure.
**Phone Staffer Caller:** Um, okay, great. Marilyn, I just want to ask—would you prefer a phone call or a visit?
**Lead:** A phone call or a what?
**Phone Staffer Caller:** A visit—a property visit.
**Lead:** A visit!
**Phone Staffer Caller:** Lovely! Thank you so much. I just want to confirm your most available time. Would you be available tomorrow?
**Lead:** Yeah.
**Phone Staffer Caller:** Alright, can we visit you between 2 and 4 PM?
**Lead:** I can’t understand what you’re saying.
**Phone Staffer Caller:** Oh, sorry. I just wanted to ask if you are available tomorrow between 2 and 4 PM?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, lovely. Thank you so much. By the way, my estimator’s name is Matt, and he will be calling you at the same number when he’s on his way.
**Lead:** Okay.
**Phone Staffer Caller:** May I also ask for the best email address to send a confirmation and estimates to?
**Lead:** I don’t understand what you’re saying. What are you asking for, again? Just one or two words.
**Phone Staffer Caller:** Okay, sorry. Sorry, Marilyn. I was just asking for your best email address.
**Lead:** Address?
**Phone Staffer Caller:** Email address? Do you have an email?
**Lead:** [No response].
**Phone Staffer Caller:** Okay, got it—that is noted. Um, Marilyn, I’m sorry, I don’t have the house number with me. May I ask for it?
**Lead:** Alright, so that’s [redacted] Constitution Drive in Ephrata, [redacted].
**Phone Staffer Caller:** Yeah, okay. Um, what parts of the house are you interested in?
**Lead:** The eaves.
**Phone Staffer Caller:** Sorry, ma’am?
**Lead:** The eaves.
**Phone Staffer Caller:** Oh, the eaves. Alright, thank you. I won’t take much more of your time today, Marilyn. Thank you again for the opportunity. We’ll see you tomorrow, and Matt will be reaching out to you.
**Lead:** Alright, thank you.
**Phone Staffer Caller:** Thank you, and have a good one.
**Lead:** Alright, bye.
**Phone Staffer Caller:** Bye.
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This version is more readable, and all sensitive information has been redacted as requested.