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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Eplurivus (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Frisco

Intro:

“At Phone Staffer, we specialize in providing effective outbound marketing solutions, including cold calling for home service companies. In this transcript, we contacted a homeowner in Frisco, Texas, to schedule a free estimate for power washing services. The homeowner expressed interest in having the full exterior of their home, driveway, and patio evaluated while declining roof and gutter cleaning. A time was confirmed to visit the property and finalize an estimate. This example illustrates how cold calling can generate valuable leads and help home service companies grow their business. If you’re looking to improve home service lead generation, cold calling is a proven and reliable strategy. Below is the redacted call transcript to protect individual privacy.”

Ai Transcript:

**Phone Staffer Caller: Hello? Hello? Hello?**

**Lead: Hi.**

**Phone Staffer Caller: Hi, this is Suki.**

**Lead: Hi.**

**Phone Staffer Caller: Is this Mr. Wess?**

**Lead: Yeah, this is Eric.**

**Phone Staffer Caller: Uh… Mr. Wess is right here with (redacted). Are you still on (redacted) Drive?**

**Lead: I am.**

**Phone Staffer Caller: Ok perfect! So… We will be working on some neighbor’s property tomorrow, and I’m just wondering if we can drop by to give you a free quote for power washing the exterior of your house?**

**Lead: Yeah, that’s fine. You can stop by if you’d like.**

**Phone Staffer Caller: Oh, sure! Absolutely, sure. Are you available on Friday, like between 12 p.m. to 1 p.m.?**

**Lead: Uh, yeah. I should be there.**

**Phone Staffer Caller: OK. Perfect. All right! Perfect. But do you have in mind what part of the house that you wanted to get an estimate? Is it only for the exterior?**

**Lead: Yeah, I’m not sure. That’s all I’ve had power-washed before — just the exterior.**

**Phone Staffer Caller: Hmm, the full exterior, you mean?**

**Lead: Yeah, we do the driveways, patio siding, full decks, roof, and we also do gutters.**

**Lead: Oh, OK. Yeah, we probably don’t need the roof again.**

**Phone Staffer Caller: I’m sorry?**

**Lead: Yeah, I wouldn’t need gutters or the roof. I don’t have trees over my gutters, so I wouldn’t need that.**

**Phone Staffer Caller: OK, so you wanted to get an estimate of your gutters and roof?**

**Lead: No, I said I don’t need that. My roof is relatively new. I don’t have leaves over my gutters.**

**Phone Staffer Caller: OK, that’s good to hear! So, probably the full exterior of the house, right?**

**Lead: Yeah, it would be the exterior, correct.**

**Phone Staffer Caller: OK, got you. So just to confirm… your first name is Eplorivas, did I pronounce it correctly?**

**Lead: Correct.**

**Phone Staffer Caller: OK, got it. Thank you. And is this your best callback number that our estimator can call you if they are on the way?**

**Lead: Yeah, that’s fine.**

**Phone Staffer Caller: OK, thank you. And… for the address, that would be (redacted), Frisco, Texas (redacted).**

**Lead: Correct.**

**Phone Staffer Caller: Perfect. Thank you so much, Mr. Wess. And do you have like an active email address where we can send a confirmation to?**

**Lead: No. I mean, I don’t need it. I mean, I rarely check email unless I’m expecting something.**

**Phone Staffer Caller: OK. That’s totally fine. We can send it through text message then, would that be OK?**

**Lead: That’s fine.**

**Phone Staffer Caller: Perfect. And also, one more thing. In case we become fully booked on Friday, can our estimator come by on Monday at the same time? This would be at 12 p.m. to 1 p.m.**

**Lead: As of right now, that’s probably fine. I will be leaving town beginning of the week, but I don’t know which day yet. I don’t know if it will be Monday or Tuesday.**

**Phone Staffer Caller: Ah, okay. No worries. We’ll just make sure then that Friday is booked