Type: Power Washing
Lead Grade: B
Name: Ronnie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hartsville
Intro:
At Phone Staffer, we focus on helping home service companies generate leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Hartsville, Tennessee, to offer a free estimate for power washing services. The homeowner showed interest in having their roof cleaned due to debris from local trees and requested a follow-up call for further discussion. This interaction highlights how cold calling for leads can be an effective way to generate inquiries and appointments for home services like power washing. If you are seeking ways to improve your home service lead generation or want to explore outbound calling to get more leads, this is a proven method to grow your business. Below is the redacted information from the call.
Ai Transcript:
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Phone Staffer Caller: Hello, hello. How am I speaking with?
Lead: Oh hi, this is Bath and I’m with (redacted) Power Washing. You’re with appointment.
Phone Staffer Caller: I’m with (redacted) Power Washing sir. Is this wrong?
Lead: Yes.
Phone Staffer Caller: Oh perfect. Hello, I’m Ronnie. The reason we were reaching out is that we’re actually in your area this week at (redacted) Lane working on a few of the neighbor’s properties where we’re providing a free estimate for power washing exterior of the house, driveways, pool decks, and roof. We wanted to know if you were interested in getting a free estimate.
Lead: Well, do y’all do metal roofs?
Phone Staffer Caller: I’m sorry?
Lead: Do you also, when you’re cleaning the house, do the roof too?
Phone Staffer Caller: Oh, yeah, we also power wash roofs, sides of the house, pool decks, patios, fences, outside stairs, driveways.
Lead: Say, could you give me a rough estimate on our house?
Phone Staffer Caller: 25.
Lead: All right, I see.
Phone Staffer Caller: So, you’re okay with that? If you will be available, maybe tomorrow, we could drop by your house. Is that possible? Just to check the area and give you an estimate. Our price will depend on how big the area is and how dirty it is. Are you available tomorrow?
Lead: No, not really.
Phone Staffer Caller: Not a problem. I mean, this house is not too bad. In this area, we have hackberry trees, and we have those insects that cause that sap that falls off the trees. I am more interested in getting my roof cleaned. I had a brand-new roof, but it’s got some of that sap on it that just won’t go away.
Phone Staffer Caller: I see. Are you available for a call tomorrow? I can note it down for Jacob to give you a call so you can discuss this with him, as Jacob will provide the quotation.
Lead: He can call me, but I’m not going to be available for a walk-around or walkthrough. I’m a mechanic, so I’m in and out all the time, and I’m really, really busy right now. I was just asking about this. I might be interested. I power wash my house regularly, so it’s not bad.
Phone Staffer Caller: Got it. And again, Jacob is the owner, and he will conduct the estimate. So, it’s completely fine if you’re not available at home. If you have at least 10 to 15 minutes tomorrow, I can note that Jacob will give you a call. Is that possible?
Lead: He can call me, yes.
Phone Staffer Caller: All right, perfect. So tomorrow, after lunch—like 1pm—are you available at 1pm?
Lead: That would be fine.
Phone Staffer Caller: All right, I’ll book you. This is actually a virtual estimate. Can you please verify, are you still at (redacted) Hollow Lane, (redacted)?
Lead: That’s correct.
Phone Staffer Caller: Perfect. Is this the best phone number? The one that ends in (redacted)?
Lead: That’s the one.
Phone Staffer Caller: All right, perfect. Is this the best email, Ronnie (redacted)1001@comcast.net?
Lead: No.
Phone Staffer Caller: All right, can I get the best email so I can send you the confirmation and details about our services?
Lead: Yeah, sure. My new email is astro(redacted)@gmail.com.
Phone Staffer Caller: All right, if I got that correctly, it’s astro(redacted)@gmail.com?
Lead: Yeah, all in lowercase