Type: Power Washing
Lead Grade: B
Name: Steven (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hendersonvlle
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In this call, we reached out to a homeowner in Hendersonville, Tennessee, as part of an outbound effort for a power washing service. The homeowner expressed interest in having both his rental and personal properties cleaned, including cleaning the vinyl siding due to green algae growth. An estimate was scheduled for the following day. This interaction showcases how cold calling can be a powerful tool for home service lead generation. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer Caller:
Hello, Stephen.
Lead:
Yes, hi.
Phone Staffer Caller:
Good afternoon. This is the reason from (redacted). I was actually talking to your wife earlier. We will be in your area this week working on a few of the neighbors’ properties on Trail Ridge Drive.
Our Estimator, Jacob, is offering free estimates for neighborhoods. Your wife asked to call you to ask if you want one too.
Lead:
That’s fine. I need to power wash my house. I had someone do it before and it wasn’t very expensive, so it’d have to be pretty cheap but yeah. I have to get it done by November 8th because I’ve got an HOA issue on my rental home.
Phone Staffer Caller:
All right. Well, Jacob is the owner and the Estimator for (redacted), so he will actually be there. Let me just check real quick. So, he will be there tomorrow until Friday. When will you be available?
Lead:
Anytime. If you can go by there, I can give you the address. No one will be there, the house is empty right now as far as I can tell.
Phone Staffer Caller:
All right, will 11 a.m. to 1 p.m. work for you?
Lead:
Yep, is that okay?
Phone Staffer Caller:
Yes. All right. I will take note of that. And just to confirm, sir, you’re at (redacted) Trail Ridge Drive?
Lead:
Actually, that’s where I live, but the house I mean—precious… Let me get an estimate on both houses. The one would be (redacted) Grove Lane South, and the other one would be (redacted) Trail Ridge.
Phone Staffer Caller:
Oh okay, they’re both in (redacted)?
Lead:
Oh, okay.
Phone Staffer Caller:
So, I’ll just take note of (redacted) Trail Ridge Drive. And the billing address is Tennessee (redacted)?
Lead:
That’s fine.
Phone Staffer Caller:
And so, Jacob will be calling when he is on his way. Would this be a good phone number to call, the one ending in (redacted)?
Lead:
Yes.
Phone Staffer Caller:
All right. And lastly, what is the best email where we can send you the confirmation?
Lead:
That’s my last email. So, it’s Steve, steam Steve, period, (redacted), at (redacted) dot com.
Phone Staffer Caller:
Steve. (redacted). So it’s (redacted) dot com?
Lead:
Dot com, okay, so that—Steve dot (redacted) at (redacted) dot com.
Phone Staffer Caller:
That’s correct. And lastly, I just wanted to ask, what specific part of the house are you planning to be cleaned?
Lead:
On the one, I need to clean the vinyl. It’s a two-story and I need to clean the vinyl. It’s got like a green—I don’t want to say mold, but it’s not mold. It’s like this green algae growth on the vinyl, I need to clean it off the one house, and I think she may be wanting the windows cleaned, but I’m not sure.
Phone Staffer Caller:
Oh okay. What’s the house number of the one that you want to power wash?
Lead:
The one with the vinyl is (redacted) Grove Lane South, and it’s in the same neighborhood as (redacted), same place.
Phone Staffer Caller:
Hold on…(redacted) Grove Lane South?
Lead:
Yes.
Phone Staffer Caller:
Okay, let me see, and what’s the city?
Lead:
Hendersonville. It’s the same