Type: Power Washing
Lead Grade: B
Name: Charles (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Huntersville
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling. In this transcript, our team reached out to a homeowner on Way Cross Drive to offer a free estimate for power washing services. The homeowner was interested in getting a quote for the exterior of their home and successfully booked an appointment for RS Powerwashing to visit on Monday. This interaction showcases how cold calling for leads can help home service companies connect with potential customers and grow their business. If you’re looking to improve lead generation for your home service company, using outbound marketing and cold calling strategies can be an effective way to get more leads. Below is the redacted information from the call.
Ai Transcript:
**Phone Staffer Caller**:
Hello Charles, this is James, can you hear me?
**Lead**:
Yes.
**Phone Staffer Caller**:
I’m calling from (redacted), I’m actually reaching out quickly because we will be working on (redacted) Drive on Monday, and at the same time, while we are on neighbors, we would like to give you a free estimate to power wash the exterior of your house. Will you be available?
**Lead**:
Yeah. What’s the fee?
**Phone Staffer Caller**:
Sorry?
**Lead**:
Yeah, what’s the fee? What’s the fee? How much?
**Phone Staffer Caller**:
Actually, it will be discussed by our estimator once they’ve already checked the area, so they can give you accurate pricing. But the good thing for this month is we are giving a better price than usual. And since this is going to be a free estimate, can we drop by on Monday between 3 pm to 5 pm?
**Lead**:
Between 5 pm? Yeah, that’s fine.
**Phone Staffer Caller**:
And is this the best number to reach you on?
**Lead**:
Yep.
**Phone Staffer Caller**:
Perfect. Your address here they have is (redacted) Way Cross Drive.
**Lead**:
Mm-hmm.
**Phone Staffer Caller**:
And how did you get my number?
**Phone Staffer Caller**:
Oh, actually, it’s provided by our Marketing Department, who is part of the team that will be dropping by in the area. So every time there are some properties we are going to work on in a particular area, we try to reach out to other homeowners to give them a free estimate to take advantage of the opportunity.
**Lead**:
Yeah. Okay.
**Phone Staffer Caller**:
Charles, from this, can you give me—what particular area do you have in mind that you’d like me to include on the estimate? Like the back, sidings of the house?
**Lead**:
Yeah, I mean, I guess when I get here, I’ll just have a look at the house in general and we’ll see where to work from there.
**Phone Staffer Caller**:
So for now it’ll be for the entire exterior of your house?
**Lead**:
Yeah.
**Phone Staffer Caller**:
Okay, exterior of the house. All right. So I’ll be sending you a confirmation of this appointment by Monday. What is the best email to send it to?
**Lead**:
What’s the name of the company, actually, before I give you that? Sorry, what’s the name of the company?
**Phone Staffer Caller**:
It’s (redacted).
**Lead**:
What’s that?
**Phone Staffer Caller**:
(Redacted).
**Lead**:
Okay.
**Phone Staffer Caller**:
Yes, so you can recognize them once they’re dropping by, okay?
**Phone Staffer Caller**:
Actually, the name of the project manager is (redacted), Rine—R-E-N-E. Yeah, so what’s the email to send it to?
**Lead**:
C-W-(redacted) or (redacted).
**Phone Staffer Caller**:
Oh, sorry, C…W…?
**Lead**:
V.
**Phone Staffer Caller**:
Oh, okay. C-W-O, C-(redacted)? Or C-W-(redacted)?
**Lead**:
C, yeah, C-W, my last name. And then, V.
**Phone Staffer Caller**:
V as in victor?
**Lead**:
Yeah.
**Phone Staffer Caller**:
Okay, so what I’ve got here is C-W, which is