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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Tyler (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kansas City

Intro:

At Phone Staffer, we specialize in helping home service companies boost their business through strategic cold calling for lead generation. In this transcript, we cold-called a homeowner in Kansas City to offer a free estimate for exterior cleaning services. Initially, the homeowner declined as they recently had pressure washing done, but expressed interest in window cleaning services instead. An appointment was successfully scheduled to provide an estimate. This call showcases how outbound lead generation can help home service businesses unlock new opportunities, even when the original service is not immediately required. Below, you’ll find the redacted lead information to protect the individual’s privacy.

Ai Transcript:

**Lead:**
Hi, is this…

**Phone Staffer Caller:**
Yes, who’s this?

**Lead:**
Hi there, man.

**Phone Staffer Caller:**
This is Dexter from (redacted). And Tyler, we are working on the area this week. Would you like to get, like, a free estimate to clean up the driveway or the exterior of your house?

**Lead:**
I appreciate it. I did the pressure cleaning a month or two ago, so I think I’m okay.

**Phone Staffer Caller:**
Oh, I understand. So all of the parts of your house have been cleaned up. Is that what you’re trying to say?

**Lead:**
Yeah, maybe.

**Phone Staffer Caller:**
All right. I gotcha. It’s nice to hear that everything has been cleaned up already. So, I guess I will not get to consume more of your time and so…

**Lead:**
Okay, well nice question for you. Do you guys do windows as well?

**Phone Staffer Caller:**
Yes, definitely, correct.

**Lead:**
Okay, well that’s something I can think about.

**Phone Staffer Caller:**
Okay. We can go ahead and check this one for you. We can just simply come by and give you the estimate already for the windows, at least you have the idea for that.

**Lead:**
Okay, I think you gave me an estimate once, but you know, you can maybe look in your files.

**Phone Staffer Caller:**
Actually, this is the first time that we called you, but we can go ahead and check this one for you. You’re completely free, right?

**Lead:**
Right.

**Phone Staffer Caller:**
Your best callback number will be (redacted), correct?

**Lead:**
Yes.

**Phone Staffer Caller:**
All right. Your address is (redacted) in Kansas City, (redacted).

**Lead:**
Okay, that’s perfect.

**Phone Staffer Caller:**
Do you have an available time?

**Lead:**
Well, I mean… I’m sorry. Did you just… Do you need to look inside the house or can you do it from the exterior of the house?

**Phone Staffer Caller:**
Well, we can go ahead and check this one out outside of the house as well or inside depending on the size that you’ve got. So, are you available, like, tomorrow or maybe Saturday?

**Lead:**
Yeah, let’s see. I mean, if you came by, like, between, like, 10 and noon or something tomorrow I could be around.

**Phone Staffer Caller:**
All right. My apology. The actual time tomorrow will be, like, 4 to 6 a.m., 6 to 8, or 2 to 4 or 4 to 6. Oh, I’m sorry. We do have 10 to 12.

**Lead:**
That would be the best time for me, yeah.

**Phone Staffer Caller:**
All right, so that’s 10 to 12 tomorrow. By the way, I need to get your active email or the best email where we can send the appointment schedule.

**Lead:**
Well, why don’t we talk about that tomorrow?

**Phone Staffer Caller:**
All right, it’s no problem. That’s fine, I respect that, okay.

**Lead:**
Yeah, so please expect a call from Jonathan before you come to the area, okay?

**Phone Staffer Caller:**
Okay, sounds good.

**Lead:**
Thank you very much.

**Phone Staffer Caller:**
All right. I appreciate this one, Tyler, so I guess I will not consume more of your