Type: Power Washing
Lead Grade: B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lees Summit
Intro:
At Phone Staffer, we help home service companies increase their business through strategic cold calling campaigns. In this instance, we reached out to a homeowner in the area who expressed interest in getting an estimate for power washing services. While the homeowner would be unavailable for an in-person evaluation, we arranged a virtual estimate to accommodate their schedule. By using outbound techniques like cold calling for leads, home service companies can ensure they get more opportunities, even when on-site appointments aren’t feasible. Below is the redacted transcript to protect privacy.
Ai Transcript:
Phone Staffer Caller:
Hi? Hello? Hello, can you hear me. Am I speaking to Michael?
Lead:
Yes.
Phone Staffer Caller:
Hi Michael, this is Lisa with (redacted). (redacted). I’m with (redacted). I just wanted to confirm, are you still at (redacted)?
Lead:
Yes I am.
Phone Staffer Caller:
Awesome thanks for confirming. Well I just wanted to also inform you that we’re working on a few of the neighbors’ properties this week. Our estimators will be in the area by tomorrow. Would you be interested to get a free estimate?
Lead:
As for what now? Okay, we can hear your power washing.
Phone Staffer Caller:
Our estimators?
Lead:
Yeah, actually I would. No, we’re not going to be around tomorrow. We’re not going to be available tomorrow.
Phone Staffer Caller:
I see, well we can also do like virtual appointments. They can call you and give you an estimate. Would that help? So by the time that you would be interested to get the power washing done, you already have the information on hand. That work for you?
Lead:
No, we’re going to be gone in like two weeks.
Phone Staffer Caller:
I see, I do understand that. But we actually have an estimator—we can have our estimator call you instead of dropping by your house to give you the full information.
Lead:
Okay.
Phone Staffer Caller:
All right, so what time would you be available for when the electrician calls you back? So would… What time would you be available for a virtual appointment, or what day would it be good for them to call you? Tomorrow or…?
Lead:
That will be a… I’m sorry, what would be the best day and time that your estimator can call you?
Phone Staffer Caller:
I don’t think they worked out… Creepy… Why, is this true I’m talking… Oh, you got another… I’m sorry, you can talk while we’re under work…
Lead:
Oh, okay, so for work… An appointment you’re asking if I’m available by tomorrow? Friday?
Phone Staffer Caller:
Okay and let me check here, what time would you be available for them to call you?
Lead:
Anytime.
Phone Staffer Caller:
Alright, is it okay in the morning or in the afternoon?
Lead:
Morning.
Phone Staffer Caller:
Morning? Okay, let me double check that. We have starting from 6 a.m. to 8 a.m. and then we have 8 a.m. to 10 a.m. We also have like 10 to 12 p.m.
Lead:
I see, 10 to 12.
Phone Staffer Caller:
10 to 12? Okay. Well, let me take note of that one here. 10 to 12. Okay, and I just wanted to confirm, what would be your best contact number that they can reach you? Is this the one ending in (redacted)?
Lead:
Yeah.
Phone Staffer Caller:
Okay, alright and what would be your best email address that they can also send the confirmation to?
Lead:
1006?
Phone Staffer Caller:
I’m sorry? What’s that again?
Lead:
Isn’t that your phone number?
Phone Staffer Caller:
Uh huh. Well, how about the email address? It looks like Bubashe5an12888.
Lead:
I’m sorry, can you repeat that one please? I wasn’t able to catch that. Bubash5an12888.
Phone Staffer Caller:
So that’s Bubash5an12888…?
Lead:
5 9?
Phone Staffer Caller:
No. I’m sorry, can we do that again? I do apologize.
Lead: