Type: Power Washing
Lead Grade: B
Name: Sarah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Marietta
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling. In this transcript, our team contacted a property manager in Marietta, Georgia, to schedule an appointment for a power washing estimate. The property manager expressed interest in having the parking garage cleaned as part of their maintenance plan. This is a great example of how outbound marketing for home service companies can generate valuable opportunities. Below is the redacted lead information from the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling, please wait and a staff member will be with you shortly. This call may be monitored or recorded for quality assurance. Thank you for calling the (redacted) leasing office, this is Brynlee speaking.
Lead: Hi Brynlee, Christine here with (redacted) power washing. How are you doing?
Phone Staffer Caller: I’m good, how are you?
Lead: I’m doing great, thank you for asking. Well, I’m just wondering if you can help me. Is there any way that I can speak with your property manager, the one who is in charge of exterior maintenance, please?
Phone Staffer Caller: Yeah, I’ll see if she’s available to talk to you. What did you say your first name was and who you were with?
Lead: Christine here with (redacted) power washing. We are a power washing company, ma’am.
Phone Staffer Caller: I gotcha. Alright, let me go see if she’s available to talk to you.
Lead: Okay, thank you.
Phone Staffer Caller: Alright, I’m going to transfer you over to her now.
Lead: Okay, thank you.
Phone Staffer Caller: Yeah, of course.
Phone Staffer Caller: Hello, thank you for holding. This is Sarah.
Lead: Hi Sarah, Kristen here with (redacted) Power Washing. How are you doing?
Phone Staffer Caller: I’m good, how are you?
Lead: I’m doing great, thank you for asking. So, am I speaking with the Property Manager already? Right?
Phone Staffer Caller: Yes.
Lead: Okay, Sarah, well, this is just a quick call. As I mentioned, we are a power washing company. The reason why I’m asking if we can drop by your office is because we also have an appointment with your neighbor’s establishment, and we’re just checking if we can also drop by your office around the same time as our other appointment.
Lead: Well, this is to maximize your time and, of course, to keep your options open. You don’t have to worry, it won’t take too much of your time, okay? And there’s no obligation, no pressure at all since we will be in the area.
Lead: So if ever, is it okay if our manager drops by maybe on Monday or Tuesday next week?
Phone Staffer Caller: It’s just, we have a lot of inspections next week.
Lead: Oh, that’s okay. How about the following—
Phone Staffer Caller: And we have interviews.
Lead: The following week should be fine? Let me see.
Phone Staffer Caller: Okay.
Lead: So if ever, is that okay for the first week of April?
Phone Staffer Caller: Yeah, yeah. We’re just conducting a lot of interviews this week, so I think the following week would probably be better.
Lead: Okay, what day the following week? Tuesday?
Phone Staffer Caller: After Tuesday, yeah. You can also email me too, you know, if you have any promo items. Not promo items, like any flyers.
Lead: Of course, ma’am. So if ever, is it okay if we drop by Tuesday or Wednesday? Which is more convenient for you?
Phone Staffer Caller: Tuesday should be fine.
Lead: Tuesday—what time? Morning, like 10 AM to 12 PM? Or afternoon?
Phone Staffer Caller: Morning is better. Afternoon gets a little hectic on our end, so morning is better.
Lead: Okay, 10 to 12 PM. Is that okay with you?
Phone Staffer Caller: Yeah, that’s fine.
Lead: Okay, and of course, ma’am, this is just for a