Type: Power Washing
Lead Grade: B
Name: Aliesha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Middletown
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we reached out to a property manager in Middletown, Ohio, to offer a free estimate for power washing services. The property manager expressed interest in cleaning multiple areas, including the backs of buildings that accumulate mildew and algae. A visit was successfully scheduled for further evaluation. This call is a great example of how cold calling for leads can generate valuable opportunities for home service companies. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller:
Oh, hi, Karen here. How are you?
Lead:
I’m good. How are you?
Phone Staffer Caller:
Oh, that’s great. Yeah, I’m fine. Thank you. Hey, I’m calling from (redacted). We’re just basing my project managers in the area this week and next week. So, we wanted to know if we could drop by just 10 to 15 minutes so we could give you a free estimate. We do power washing, pressure washing, or even soft washing, yeah?
Lead:
Oh, that’s great. Yeah.
Phone Staffer Caller:
Yeah, let me double-check. Tomorrow is Wednesday, that’s two, yeah. Okay. Would you like to do morning or afternoon?
Lead:
Either one’s fine. I’m here from 9 a.m. to 5:30 p.m.
Phone Staffer Caller:
Oh, that’s great. How about in between 9 to 11 a.m.? Is that okay?
Lead:
That’ll be fine.
Phone Staffer Caller:
Wonderful, and will you be the one to assist our project manager to walk through just ten to fifteen minutes?
Lead:
Yes.
Phone Staffer Caller:
Alright, that’s great. Again, your first and last name, ma’am?
Lead:
Alicia. A-L-I-C-I-A.
Phone Staffer Caller:
And the last name?
Lead:
(redacted).
Phone Staffer Caller:
Alright, so that’s Alicia (redacted). Wonderful. You’re the property manager, right?
Lead:
Yes.
Phone Staffer Caller:
Okay. And this is a good contact number just in case we need to call anyone, ending in (redacted)?
Lead:
Yes.
Phone Staffer Caller:
Alright. And this is for the property address (redacted), correct?
Lead:
That’s correct.
Phone Staffer Caller:
Perfect. Thank you so much. I’m going to have the email address to send a confirmation to.
Lead:
So it is (redacted).
Phone Staffer Caller:
Very good, thank you. That’s (redacted), is that correct?
Lead:
Yes.
Phone Staffer Caller:
Wonderful, thank you so much. Do you remember when was the last time you did power washing?
Lead:
Um, I believe that we did some in-house last summer. I believe a power washer died.
Phone Staffer Caller:
That’s perfect. A few of you will be needing the information for the service and service options, right? Let’s see, how often do you do it? Do you do it annually? Quarterly?
Lead:
Um, I am not really sure. I’ve only been here for a few months. I would say they would probably do it, you know, annually or as needed.
Phone Staffer Caller:
Alright. Do you know which particular areas need to be cleaned? Like sidewalks? Grease-ways?
Lead:
Um, we’re probably going to have, I would say, the backside of buildings.
Phone Staffer Caller:
Uh-huh.
Lead:
Potentially, um, maybe some patios. I’m not sure if the owners want to take care of those or not. But we have several buildings that back up to a treeline that doesn’t get a lot of sun. And so we have a tendency to get, you know, some of the algae or mildew build-up back there.
Phone Staffer Caller:
All right. Okay, yeah. Well, that’s great. Yeah, our project manager can definitely check all of those and see what needs to be cleaned and give you an estimate.
Lead:
Okay.
Phone Staffer Caller: