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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Mohammed (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Rochelle

Intro:

At Phone Staffer, we use cold calling to help home service companies generate more leads through outbound efforts. In this transcript, we contacted a homeowner in New Rochelle to offer a free estimate for power washing services. Although the property belongs to the homeowner’s son, an appointment was scheduled for an estimate on the exterior of the house, with the homeowner agreeing to be present for the evaluation. This is a strong example of how cold calling for home service lead generation can be an effective way to increase business by directly reaching out to potential customers. Below you will find the redacted information from the call to protect the privacy of all parties involved.

Ai Transcript:

“`
Phone Staffer: At the same time, we would like to give you a free estimate to power wash the exterior of your house. Will you be available on Friday?

Lead: Listen, I do live here, but this is the property for my son, and he is not here right now.

Phone Staffer: Okay, so you’re living with your son, correct?

Lead: So while you are here and on my door, I can talk to you further.

Phone Staffer: Okay, okay. So can we, since we will be there on Friday, can we drop by in the morning? What time? Around 8 a.m. to 10 a.m., would that be okay?

Lead: You are on this Friday?

Phone Staffer: Sorry, oh yeah, this Friday.

Lead: Okay, the thing is my son has a property in Lake Green. Lake, you know Green Lake.

Phone Staffer: So, your son has…

Lead: Yes.

Phone Staffer: And your son has also a property there in Lake Green, near the border between New York and New Jersey?

Lead: Okay, yeah yeah, hold on, so he’s over there. So, I don’t think he may be coming on Friday or not, but he did the paint recently.

Phone Staffer: Okay.

Lead: I don’t know if he agrees for us or not.

Phone Staffer: Okay, so meaning, meaning to say, Muhammad, that the properties that you have on Stone Run and the city of New Rochelle, is the property of your son right?

Lead: He owns it, yeah.

Phone Staffer: Yeah, and we will be dropping by on that area by Friday between 8 a.m. to 10 a.m. to give you an estimate, a free estimate, to power wash the exterior.

Lead: I welcome you between 8 to 10 on this Friday, and you will take over from there.

Phone Staffer: Okay, yes. And then, by the way, we would like to call you before the, um, time frame that we will be provided. Is this the best number to call you?

Lead: Yes, you can call me on (redacted) number, but don’t call me eight o’clock because I will not be able to wake up at the ready. But nine o’clock will be better.

Phone Staffer: Okay, alright, sure. I’ll take care of, yeah, I will come to that place, I will take you, I will show it to you.

Lead: Okay.

Phone Staffer: Alright, sure. And also, the house number I have here on file, just to confirm, it’s number 61?

Lead: Yes, yeah. 61 on (redacted), yeah.

Phone Staffer: Yeah, in the area. Okay.

Lead: Yeah, yeah.

Phone Staffer: Okay, and then also, um, I’ll be putting on my notes that we will be giving you a free estimate for the entire exterior of the property.

Lead: Okay.

Phone Staffer: And at the same time, I would like to send you the confirmation of this schedule. Uh, what is the best email to use?

Lead: (redacted)@gmail.com.

Phone Staffer: Okay, at gmail.com. Okay, um, I’ll be sending you a confirmation on this email, um, okay, so you’ll have a copy.

Lead: Okay.

Phone Staffer: So I’m not gonna take a lot of your time. Um, we will be dropping by there on Friday, which is November 8, between 8 a.m. to 10 a.m.

Lead: Okay, appreciate. Yeah, see you there.

Phone Staffer: Bye.

Lead: Bye.
“`