Type: Power Washing
Lead Grade: B
Name: Angelica (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Rochelle
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through targeted cold calling and outbound lead generation efforts. In the following transcript, our team contacted a homeowner in New Rochelle, New York, to offer a free estimate for power washing services. The homeowner expressed interest in having the entire exterior of the house—including the driveway and siding—cleaned, but requested to discuss the details with her husband before confirming. Our team scheduled a follow-up call to provide a free estimate over the phone.
This conversation demonstrates how cold calling for leads in the home service industry can effectively connect businesses with potential customers and boost home service lead generation. Below is the redacted transcript to ensure privacy:
Ai Transcript:
“`
Phone Staffer Caller: Hello.
Lead: Hello, Angelica. Who’s calling?
Phone Staffer Caller: This is Chryshia with (redacted). So we will be in Cliff Street tomorrow, and we wanted to ask if you would like to get a free estimate to powerwash the exterior of the house?
Lead: I will have to talk with my husband. He’s not available right now?
Phone Staffer Caller: Not yet. All right. But do you have, like, something in mind, what part of the house that you wanted to get an estimate?
Lead: Who gave you my number?
Phone Staffer Caller: We got your phone number on public records.
Lead: Are you sure? Because this is a private number.
Phone Staffer Caller: We also got your address. Are you still on 14 Cliff Rd, (redacted), New York?
Lead: The back, the front, the driveway, the patio or the siding? Well, if you want to do it, it has to be the whole house not only one part. So the whole exterior.
Phone Staffer Caller: Correct. Alright.
Lead: Yes, we can definitely do that.
Phone Staffer Caller: Estimator, let me double-check first. Are you available on Wednesday? Like between 2 p.m., 2 p.m. to 4 p.m.?
Lead: No, I’m not home.
Phone Staffer Caller: How about on morning?
Lead: I always come home 6 o’clock.
Phone Staffer Caller: Hmm. 6 p.m., so it’s too late.
Lead: Yeah, but is there someone that can assist the Estimator?
Phone Staffer Caller: No, nobody’s there.
Phone Staffer Caller: Hmm, alright. So how about Angelica, if it’s okay for you that our Estimator will just call you on Wednesday between 2 p.m. to 4 p.m.? Would that be okay?
Lead: But is free to Estimator?
Phone Staffer Caller: Yes, free Estimator. So since there is no one available on your property, our Estimator will just call you on Wednesday between 2 p.m. to 4 p.m., and then they will give you a free Estimator through phone call. Would that work?
Lead: Not a problem. But I have to put the adress in first.
Phone Staffer Caller: Oh sure. Yes. So our Estimator will just talk to you first to confirm, and also just to confirm is this your best call back number? The one ending in (redacted)?
Lead: Correct.
Phone Staffer Caller: Alright. Got it. Your last name is (redacted)?
Lead: Correct.
Phone Staffer Caller: Alright. Thank You. And one more thing. In case our Estimator will be sending an estimate, what is the best email address to send a confirmation to?
Lead: I don’t have an email address.
Phone Staffer Caller: You don’t have an email address. Alright, no worries for that, as long as our Estimator can call you, then they can provide you the information of our company as well.
Lead: Alright.
Phone Staffer Caller: Okay, gracias.
Lead: Alright, Thank You Angelica, and you have a great day ahead.
Lead: Goodbye.
“`