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Cold Calling

Why us?

Type: Power Washing
Lead Grade: B
Name: Jasmine (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rome

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this call, we contacted a property representative in Rome, Georgia, to schedule an appointment for a power washing service estimate. The potential client expressed interest in having the breezeways cleaned and arranged a time for our project manager to visit the property. This interaction highlights how cold calling for leads can help home service companies secure more business opportunities. Below is the redacted call information to ensure privacy.

Ai Transcript:

**Phone Staffer Caller:** Thank you for calling (redacted). This is Savannah. How can I help you?

**Lead:** Hi, Krystyn here with (redacted). How are you doing?

**Phone Staffer Caller:** I’m doing good. How are you?

**Lead:** I’m doing great. Thank you for asking. Well, I’m just wondering if you can help me? Because actually, the reason for my call is I would say just to keep your options open. It won’t take too much of your time—just 10 to 15 minutes.

**Phone Staffer Caller:** Okay. When was this appointment?

**Lead:** Oh, well, like I mentioned, we are a power washing company. Since our project manager will be in the area, he would also like to drop by at your office. He’d like to introduce our services in case you need a reference or backup if your current team can’t cover certain areas.

So this is just to maximize our time and keep your options open. Are you available this week, maybe this coming Thursday or Friday?

**Phone Staffer Caller:** Yeah, Friday would be perfect. Friday at three o’clock, actually.

**Lead:** Friday at 3 PM? Okay, that’s great.

Just in case something comes up and you’re not available at 3 PM, are you also available between 4-6 PM on Friday?

**Phone Staffer Caller:** We close at five. We could do that morning before, maybe at 10-10:30.

**Lead:** Okay, 10-10:30 AM. So for the initial schedule, that would be Friday at 10-10:30 AM, and as a backup time, 3 PM.

Thank you. May I have your full name, please?

**Phone Staffer Caller:** Savannah.

**Lead:** Holden? I’m sorry, I just heard your last name. Did you say Holden?

**Phone Staffer Caller:** S-A-V-A-N-N-A-H.

**Lead:** Is that right?

**Phone Staffer Caller:** Yes.

**Lead:** And then Holden. H-O-L-D-E-N. Is that right?

**Phone Staffer Caller:** That is right.

**Lead:** The name of your property is (redacted), located at (redacted). That is correct?

**Phone Staffer Caller:** Correct.

**Lead:** Thank you. And this is the best number to reach you at, (redacted), right?

**Phone Staffer Caller:** Correct.

**Lead:** Thank you. And may I have the best email to send you more information and the confirmation for the appointment, please?

**Phone Staffer Caller:** It’s (redacted).

**Lead:** (redacted), right?

**Phone Staffer Caller:** That’s right.

**Lead:** Okay, thank you.

Are you the one who will give our manager a quick tour of the property for approximately 10 to 15 minutes on Friday?

**Phone Staffer Caller:** It depends on how busy we are and who’s available at the time to give the tour.

**Lead:** Okay. If you’re busy at that time, who will assist our manager? Your assistant? May I have their name?

**Phone Staffer Caller:** It will be the leasing agent, and her name is Jasmine Limink. However, we have a bunch of people helping because we’re in the middle of a lease-up, so I can’t guarantee who it will be.

**Lead:** Oh, okay. But for now, Jasmine Limink will most likely be the one to give the tour on Friday at 10 AM or 3 PM?

**Phone Staffer Caller:** I will not—It will be Jasmine Limink.

**Lead:** Ah, okay. Jasmine’s last name is