Type: Power Washing
Lead Grade: B
Name: Jordan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rome
Intro:
At Phone Staffer, we help home service companies get more leads through highly targeted cold calling campaigns. In this transcript, our representative contacted a restaurant manager in Rome, Georgia, to offer exterior power washing services. The manager expressed interest in cleaning various areas of the property, particularly the back dock and exterior walls, and scheduled a visit for a free estimate. This successful outreach highlights how outbound marketing for home service companies can uncover new leads and secure appointments efficiently. Below is the redacted lead information to ensure privacy.
Ai Transcript:
Phone Staffer Caller: Hi, thanks for calling (redacted) in Rome. This is Jordan. How can I help you?
Lead: Hi Jordan. Kristen here with (redacted). How are you doing?
Phone Staffer Caller: I’m doing well. How are you?
Lead: I’m doing great. Is there any way that I can speak with your manager, please?
Phone Staffer Caller: Well, I happen to be the one on duty today. What can I do for you?
Lead: Okay, so you’re the restaurant manager or general manager, right?
Phone Staffer Caller: Yeah, that’s right.
Lead: All right, great. Well, actually, sir, we are a powerwashing company. And the reason why I’m asking if we can drop by to your office is because we also have an appointment with your neighbor establishment. So we’re checking if we can also drop by at the same time to your restaurant, aside from our appointment. This is to maximize time and, of course, to keep your options open. It won’t take too much of your time. So is it okay if we drop by maybe on Wednesday morning or in the afternoon?
Phone Staffer Caller: Yeah. What time on Wednesday?
Lead: Wednesday, we still have availability — 8 to 10, 10 to 12, 12 to 2. And in the afternoon, we have 2 to 4pm or 4 to 6. Which is more convenient for you?
Phone Staffer Caller: On Wednesday, probably 2 to 4.
Lead: 2 to 4 p.m. And for backup, is it okay if we drop by like 4 to 5 p.m. as well?
Phone Staffer Caller: Yeah, sure.
Lead: Okay, thank you. And your name is Jordan. You are the…?
Phone Staffer Caller: Right.
Lead: What is your last name?
Phone Staffer Caller: I’m the managing partner here. My last name is (redacted).
Lead: I’m sorry?
Phone Staffer Caller: It’s (redacted), spelled S-P-A-R-K-S.
Lead: You are the managing…?
Phone Staffer Caller: The managing partner is my title.
Lead: Okay. All right. Just like one of the managers, right?
Phone Staffer Caller: Mm-hmm.
Lead: Okay, great. And I just want to ask — when was the last time you did power washing?
Phone Staffer Caller: Hmmm… We have our own pressure washer, but it’s a small one, so it doesn’t do anything significant. We do a little bit of touch-ups here and there, but as far as actual non-professional power washing, we haven’t done that in a while.
Lead: Oh, okay. And how often do you do the power wash for your restaurant or the exterior part of your restaurant — like annually?
Phone Staffer Caller: Probably. I wouldn’t say it’s on any kind of regular cadence. It’s more just when we have time and it gets too bad.
Lead: Tell me, what are your rates typically like?
Lead: Well, it depends. It depends on the area and the size of your property. That’s why our manager will be there on Wednesday and he’ll assess your property and provide you a free estimate for power washing.
Lead: Which area of your property do you think needs to be power washed — like the sidewalk, the exterior part of your restaurant, or maybe the parking garage?
Phone Staffer Caller: If I was going to be honest, I would say the whole exterior could use a little bit of touching up. But I would think that our back dock, next to the dumpster pad, is what needs it the most. Sorry.
Lead: Okay, so the whole exterior part and the dumpster part, right?
Phone Staffer Caller: Yeah. If we could get separate quotes, like section