Type: Power Washing
Lead Grade: B
Name: Tong (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Scarsdale
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In this call, we reached out to a homeowner in Scarsdale, New York, offering a free estimate for power washing services. The homeowner showed interest in having their stucco exterior cleaned due to visible dirt left by the previous owner. An appointment for the estimate was scheduled for Wednesday, October 9th. This interaction is a testament to how cold calling can generate quality leads for home service companies. If you’re looking to improve your home service lead generation or need help on how to cold call for leads effectively, this transcript exemplifies a successful approach. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`plaintext
Lead: Hello?
Phone Staffer Caller: Hello, yeah, hi, this is Rebecca with (redacted), we just want to verify. Sorry, if you’re still here in Edgewood road.
Lead: Sorry, who are you?
Phone Staffer Caller: Uh, this is Rebecca with (redacted).
Lead: (redacted), what’s the, sorry, what’s the reason for the call?
Phone Staffer Caller: Yeah, we will be there this week working on a few of the neighbor’s properties, and our estimator Max is offering a free estimate for the neighborhood. Oh, power wash for the exterior, and also the mounting for gutters, roads, and driveways. Maybe you would like to take advantage of our free estimate? Our estimator can drop by your location.
Lead: When are you gonna be here?
Phone Staffer Caller: But this coming Wednesday, sir.
Lead: Oh, Wednesday, okay. Yeah, I guess, I guess, I guess. I guess you can do an estimate of the power wash for the building. I don’t think I thought it for the house.
Phone Staffer Caller: Okay, for the house, yes, so we can actually drop by your location.
Lead: Yeah, so this coming Wednesday tomorrow?
Phone Staffer Caller: I’m sorry, on the Wednesday, I’m sorry, on the Wednesday, October 9th, 2024. What time can we drop by in your location, sir?
Lead: Better if it’s around lunchtime. Like, yeah, is that okay?
Phone Staffer Caller: Yeah, yes, yes, perfect. Just in case we drop by your location this coming October 9th, 12 to 2 p.m., what specific part exactly of your house you would like to get a free estimate? Just the power wash part?
Lead: I’m sorry, just the power wash, that’s the one, what you, what you ask?
Phone Staffer Caller: Uh-huh.
Lead: I mean, what specific part? Is it the driveway, gutters?
Lead: Oh, like we have a, you know, the house has stucco exterior, and I see spots. I see dirty parts from the previous owner. I didn’t really, I see no problem, so I just want to get an idea of, like, how, how much does it cost?
Phone Staffer Caller: No problem, this is actually for a fee estimate, so you will get to know the cost of possible cleaning.
Lead: Yes, perfect.
Phone Staffer Caller: And to make sure, I’m speaking with Tong Chou, right?
Lead: Yeah.
Phone Staffer Caller: Yeah, I see your phone number ends with (redacted)?
Lead: Yes.
Phone Staffer Caller: And you’re from (redacted), New York, (redacted)?
Lead: Perfect.
Phone Staffer Caller: So, just a short recap, you would like to check the exterior of your house, how much will be the possible cost, we actually do a free estimate and then you are okay this coming Wednesday, October 9th from 12 p.m. to 2 p.m., right?
Lead: Yes, that’s right.
Phone Staffer Caller: Perfect. So, yeah, I think we’re all set now, sir. Please expect a call from Max before they drop by your location this coming Wednesday.
Lead: Thank you.
Phone Staffer Caller: Thank you so much, Tong. You have a wonderful day. God bless you, sir. Take care.
“`