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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Britny (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Siloam Spgs

Intro:

At Phone Staffer, we specialize in cold calling to help home service companies generate valuable leads. In this instance, we reached out to a homeowner in Salem Springs to offer a free estimate for power washing services. The homeowner expressed interest and scheduled a follow-up call for next week to discuss the exterior cleaning of their home. This is a solid example of how outbound lead generation can help home service companies get more leads and expand their customer base. Below, you’ll find the redacted details of the conversation for privacy protection.

Ai Transcript:

**Phone Staffer Caller**: I’m trying to reach Britney.

**Lead**: This is Britney.

**Phone Staffer Caller**: Hi, Britney. This is Marie with (redacted). Are you still on (redacted)? Is this still correct?

**Lead**: Yes.

**Phone Staffer Caller**: Uh- Hmm. Okay, great. Yeah, we’re just calling you because our team is in the area, so we’re just checking if you’d like to get a free estimate for power washing outside of your house? It’s a free estimate?

**Lead**: Yes, that is right.

**Phone Staffer Caller**: Sure I guess.

**Lead**: Yeah, it’ll be fine.

**Phone Staffer Caller**: Okay. Can you tell me the specific area or part of the house you’d like to get estimated?

**Lead**: I don’t know. I’ve never had my house power washed.

**Phone Staffer Caller**: Oh, okay. We can definitely give you an estimate for the whole exterior.

**Lead**: Alright.

**Phone Staffer Caller**: So (redacted) will be the estimator. He’s gonna give you a call. When would be the best time for him to call you back tomorrow or next week?

**Lead**: Um, maybe next week. We’re traveling tomorrow.

**Phone Staffer Caller**: So next week, Monday or Tuesday?

**Lead**: Monday’s fine.

**Phone Staffer Caller**: Monday. Morning or afternoon?

**Lead**: Doesn’t matter.

**Phone Staffer Caller**: Doesn’t matter? Okay, let me double check. Monday 10 to 12? Will that work?

**Lead**: Maybe? Yeah.

**Phone Staffer Caller**: Well, yeah, potentially.

**Lead**: Okay.

**Phone Staffer Caller**: No worries. He can definitely leave a voice mail or just give you a call between 10 to 12. Okay?

**Lead**: Okay.

**Phone Staffer Caller**: Then from there, you can definitely set up a schedule if you’d like to have a virtual estimate or in-person estimate.

**Lead**: Okay.

**Phone Staffer Caller**: Uh, let me confirm the address (redacted). Correct?

**Lead**: Uh, okay.

**Phone Staffer Caller**: And this is the best phone number, (redacted)?

**Lead**: Yes.

**Phone Staffer Caller**: Okay. Thank you. And last name, so did I pronounce it correctly?

**Lead**: Uh, okay.

**Phone Staffer Caller**: Thank you. And in case we’re going to send you a confirmation for a callback via email, what’s the best contact for you?

**Lead**: Yeah, do you have enough of my information?

**Phone Staffer Caller**: Yeah, I’ll just wait for a call.

**Lead**: All right.

**Phone Staffer Caller**: Okay. Thanks again.

**Lead**: All right. Thank you.

**Phone Staffer Caller**: Have a good day, bye bye.

**Lead**: Bye.