Type: Power Washing
Lead Grade: B
Name: Brian (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Slidell
Intro:
At Phone Staffer, we focus on helping home service companies generate leads through cold calling campaigns. In the following transcript, we contacted a homeowner in Florida about scheduling a free estimate for power washing services. The homeowner expressed interest in having an estimate done in mid-October after discussing potential moving plans. This example illustrates how outbound cold calling can be an effective strategy for home service businesses looking to generate more leads and set up appointments for services such as power washing. For companies in the home service industry aiming to boost their lead generation, cold calling remains a tried and tested method. Below is the redacted information from the conversation to maintain privacy.
Ai Transcript:
Phone Staffer Caller: Hello, I’m trying to resist.. Who’s speaking?
Lead: Uh, this Marie (redacted), (redacted). Are you still on East Ridge Drive? Is this still correct?
Phone Staffer Caller: (redacted)?
Lead: Yes, that is correct. Our team is in the area, that’s why we’re calling you to see if you’d like to get a free estimate.
Phone Staffer Caller: Oh, uh… No, not today. I’m appreciated though.
Lead: That’s all right. When can we call you back or is this something you might be interested in in two months’ time?
Phone Staffer Caller: Actually, in a couple of weeks.
Lead: In a couple of weeks. All right. If that’s the case we could definitely have the estimator call you back. Will that be all right?
Phone Staffer Caller: Sure.
Lead: Okay. Around October fourth week of October?
Phone Staffer Caller: Uh… No. That would be the third week of October, I think.
Lead: Sorry?
Phone Staffer Caller: That should be the third week of October.
Lead: Third week of October, so that’s week 14 of October. Am I correct?
Phone Staffer Caller: Yeah.
Lead: Um… Monday? October 14?
Phone Staffer Caller: Uh, yeah!
Lead: A call?
Phone Staffer Caller: Yeah! Call?
Lead: Yeah!
Phone Staffer Caller: Yeah.
Lead: I can definitely have the estimator call you back — Monday, October 14? Around what time? Are you available morning, or afternoon time?
Phone Staffer Caller: Around this time, around lunch time.
Lead: Lunch time? Okay. All right. Okay. The estimator’s name is Joe. He’s going to provide you more details as well as the pricing. Okay? So this is the phone number (redacted), correct?
Phone Staffer Caller: Sure.
Lead: Okay, thank you. And let me confirm the address. (redacted), Florida (redacted). Is this correct, Brian?
Phone Staffer Caller: Uhn… How did you get that?
Lead: We got it through public records.
Phone Staffer Caller: Oh, okay.
Lead: Yes. Because our team is in the area, so we are calling the neighborhood to get them the code for the power washing.
Phone Staffer Caller: It was… it was correct. Actually, it’s pretending process of moving. So it’s not correct anymore.
Lead: Oh, okay. Will you be moving on the street or on a different city?
Phone Staffer Caller: Yeah, that’s the whole thing right now. We’re getting ready to get out there. So we have made that final decision. It’s split into a couple of places…
Lead: Oh, okay, understood. You know, give me a call on Monday anyway, because, you know, we might have to get one of the places cleaned up anyway. There’s a bunch of stuff up in there right now.
Phone Staffer Caller: Okay, sure!
Lead: Yeah, definitely! No problem. We can just do the estimate, okay? And also, just in case we’re gonna send you a confirmation via e-mail, what’s the best contact e-mail for you?
Phone Staffer Caller: Ummm, let’s see. Oh, okay! Try… Brian at (redacted).com (redacted)*** Inc.com
Lead: Uhhhh, that definitely depends on which house. It’ll probably be just the exterior. So, I think yeah that’s all the information I need. Just keep your lines open, I’ll just have the estimator call you back. October 14, lunchtime.
Phone Staffer Caller: Alright, let’s say between 12 to 2, around that time. Yea, yea, yea.
Lead: Alright, so I