Type: Power Washing
Lead Grade: B
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Sterling
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this transcript, we contacted a property maintenance engineer in [City Name] to discuss power washing services for a multi-unit building. The engineer expressed interest in scheduling a proposal for exterior pressure washing and mentioned additional properties that may require similar services. This conversation highlights how outbound marketing for home service companies can generate valuable opportunities and long-term business relationships. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Hi, authorized?
Lead: Yes.
Phone Staffer Caller: Hi Chris, this is Ella. How are you doing today? Sorry about that.
Lead: Doing well, thank you. How can I help ya?
Phone Staffer Caller: Hey Chris, I’m sorry I missed your call, but I think I called you like a couple of times. I know you guys are so busy, but anyways—Carla? Um, I don’t know, I’m sorry, I forgot the name. But I spoke with the property management under Jameson. You are the property—I mean, the maintenance fee, right Chris?
Lead: Yes.
Phone Staffer Caller: That’s perfect. No, Chris, we spoke about the power washing services. We’re from the power washing services.
Lead: Oh, okay, okay. Okay. I’m like, wait a minute.
Phone Staffer Caller: Yeah, I’m so sorry. Yeah, it was about that because we were trying to see your availability of time, probably within a week or even tomorrow if that permits, for us to give you guys some proposal and some quotation for areas you need help with. That’s why we called you today. They gave me your number.
Lead: Oh, okay, okay. Okay. Yes. I mean, right now at the Jameson, we are going to need some pressure washing. I know as far as physically doing it, it might be within the 60–90-day window, but if somebody would want to stop by and make a proposal, that’d be great.
Phone Staffer Caller: That’s perfect.
Lead: Okay.
Phone Staffer Caller: For sure. Um, I know for sure. Let me go ahead and take a look. Are you good tomorrow though?
Lead: I am not. I’m going to be at another property in Alexandria tomorrow, but I’ll be back on Friday.
Phone Staffer Caller: Alrighty, perfect. Let us take a look at the calendar we have here on file. Let’s see. So while we’re looking at the schedule, what area do you guys need service for? We can provide a quotation when we come by Friday.
Lead: As far as pressure washing, I would say the perimeter of the building. There’s quite a bit of algae buildup, and maybe pressure washing in some areas of the garage. I would have to walk it to really isolate exact areas, but the exterior of the building is the main concern for curb appeal.
Phone Staffer Caller: Yeah, I think I’ve heard about that. I mean, especially with algae, that’s really needed. I’ll take note of that for sure. How frequently are you doing that though? Annually?
Lead: Well, we’re supposed to do it annually. Last time the exterior of the building itself was pressure washed was about three to four years ago. As for the sidewalks, we do that annually. As for the garage, we do that annually.
Phone Staffer Caller: Okay, that sounds good.
Lead: And we did a lot of that in-house, but the building itself has been neglected.
Phone Staffer Caller: Exactly, I would agree with that. Let me see here—do you have an email, Chris, that we can send some input to?
Lead: Of course, yes. You can send to (redacted).
Phone Staffer Caller: Perfect. What time works best for you on Friday? We can go there morning or afternoon?
Lead: On Friday, I’m an open book. I’ll be there at 7, and last appointment I’d like to stop no later than 3, just in case other things happen. So 7 to 3.
Phone Staffer Caller: 7 to 3, okay,