Type: Power Washing
Lead Grade: B
Name: Max (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: White Plains
Intro:
At Phone Staffer, we focus on helping home service companies generate more leads through effective outbound techniques, such as cold calling for leads. In this case, we reached out to a household in White Plains, NY, to schedule an estimate for power washing services. Although the homeowner wasn’t available immediately, we successfully set up a follow-up call with a family member to discuss cleaning the driveway and other exterior surfaces. This is a clear example of how cold calling can efficiently assist home service companies in increasing their lead generation efforts.
Below is the redacted information from the call to respect personal privacy.
Ai Transcript:
“`
Phone Staffer Caller:
This is Robert.
Lead:
No, he’s not home at the moment. Can I take a message?
Phone Staffer Caller:
Christine here with (redacted) and are you all, what I mean, is this Robert’s son? How are you related to Robert’s?
Lead:
I’m sorry, who is this?
Phone Staffer Caller:
Christine here with (redacted) and actually, sir, we will be in your area tomorrow until next week working on some neighbor’s properties and our estimator would also like to drop by to your house at the same time to provide you a free estimate for your house to be power washed. I don’t have to— there’s no obligation, no pressure here, we just want to give you an idea about the price and other services that we can offer and you can take it from there.
Lead:
Okay.
Phone Staffer Caller:
All right. Well, thanks for letting me know.
Lead:
I think we will be all right for now. They’re not coming home for about another week, so thank you for your time, I appreciate it.
Phone Staffer Caller:
But if ever are you available in the next 2 weeks?
Lead:
We will see, I am not too sure right now.
Phone Staffer Caller:
Oh well, or is there someone in your house that is available to talk to, or what?
Lead:
There’s isn’t— no, not at the moment.
Phone Staffer Caller:
Well if you would like— if you’re not available at home we can just, (redacted) will be going to call you so we can provide you a free estimate, like what I mentioned, we just want to give you an idea about the price and other services that we can offer, and you can take it from, okay? So sir, are you available for a phone call, like on Monday, November 18th?
Lead:
Uhh, yeah Monday around noon should be good.
Phone Staffer Caller:
Noon, okay, 12 to 2 or what do you want? 12 to 2 or 2 to 1?
Lead:
Uuuhh, let’s do 12 to 2.
Phone Staffer Caller:
12 to 2, okay thank you, I got it. And of course I just want to ask, if ever, which area of your house that you, that you would like to get an estimate to power wash?
Lead:
Ummm, I’m not sure, we’ll discuss that when the time comes.
Phone Staffer Caller:
Ah okay, how about, ahh… because actually we do power wash the roof if there is moss, the walkway, the driveway, all the exterior parts of your house. So, which area would you think you would like to get an estimate?
Lead:
But if you would like— yeah, go ahead.
Phone Staffer Caller:
Oh no, no, no, I wasn’t going to say anything. Well, if you would like, we could also give you an estimate for the whole exterior part of your house. Well, it depends which part of the, or which area of your house that you would want an estimate, and then you can take it from there.
Lead:
All right.
Phone Staffer Caller:
Well, start in the back and then work from there.
Phone Staffer Caller:
I’m sorry. Did you say the back?
Lead:
In the back, yes, the driveway.
Phone Staffer Caller:
The back, and you mean the back area?
Lead:
Yes, I do.
Phone Staffer Caller:
The back side. Okay. And your name