Type:
Lead Grade: B
Name: Burton (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rockville
Ai Transcript:
Sure, here is the cleaned-up transcript with the requested redactions:
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**Phone Staffer Caller**: Hi, is this Burton?
**Lead**: Who? Oh, Burton?
**Phone Staffer Caller**: No, oh, I’m sorry. By any chance, are you with us?
**Lead**: Who’s calling?
**Phone Staffer Caller**: Yeah, this is Joe with *[redacted]*. We’re actually just calling the neighbors in *[redacted]* in Rockville, and we’re just checking if you’re interested in some estimates for the exterior.
**Lead**: Hold the—uh, one second. How much raised?
**Phone Staffer Caller**: Yeah, I don’t know. Are you requesting an estimate?
**Lead**: Yeah.
**Phone Staffer Caller**: We are actually in the area right now, but within this week we’re still fully booked. So, the earliest schedule will be on Tuesday. That’s the third or fourth, depending on your availability.
**Lead**: Let me just see. Yeah, when will you be like available for a visit? Would you say the third or the fourth?
**Phone Staffer Caller**: We actually have the second, but it’s a holiday, so I’m not sure if you’re okay with that. What time would work for you?
**Lead**: Oh, uh, if it’s the third, what time do you have?
**Phone Staffer Caller**: We have earliest 8 a.m. to 10 a.m., then 10 a.m. to 12 p.m., 12 p.m. to 2 p.m., and 2 p.m. to 4 p.m.
**Lead**: Okay, tell me the name again of your—hold on, let me grab a paper. Yes?
**Phone Staffer Caller**: It’s *[redacted]*.
**Lead**: Okay, and do you have a phone number?
**Phone Staffer Caller**: Oh, it’s just this number actually. Or what I can do is I can have the estimator call you directly so that you can get their number. Would that be okay?
**Lead**: I don’t know if I would answer the phone, to be honest. We never answer the phone.
**Phone Staffer Caller**: Okay, or through text maybe?
**Lead**: I’m just trying to think.
**Phone Staffer Caller**: Oh, it’s okay. So, how about after 10 o’clock on Tuesday? What time works for you?
**Lead**: So, at 10 a.m.?
**Phone Staffer Caller**: We have 10 a.m. to 12 p.m., and 12 p.m. to 2 p.m.
**Lead**: 10 to 12 maybe. Do you have our address?
**Phone Staffer Caller**: Yes, I just want to confirm it first. It’s 704 *[redacted]* in Rockville.
**Lead**: Yep, I got it.
**Phone Staffer Caller**: I’m so sorry, I only have Burton’s name here. Can I ask for your first name, please? Or is it okay if I list Burton’s?
**Lead**: Yea, leave that.
**Phone Staffer Caller**: Okay, I got it. And let me just check the best callback number, just in case. It’s the one ending in 6686, the one you’re using right now?
**Lead**: Okay.
**Phone Staffer Caller**: Yep, so that’s going to be *[redacted]* on the 3rd between 10 a.m. and 12 p.m. One more thing, are you interested in the estimates for the exterior only, or do you want to include the driveway?
**Lead**: No, no, no, we don