Type: Roofing
Lead Grade: B
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Broomfield
Intro:
At Phone Staffer, we help home service companies generate leads through strategic cold calling efforts. In this instance, we contacted a homeowner in Colorado to offer a free roofing inspection on behalf of our client. The homeowner, whose property is over 20 years old, expressed interest in learning about roof certification and scheduled a visit for a detailed evaluation. This call showcases the effectiveness of cold calling for leads, especially in the context of home service lead generation. Below is the redacted information from the call to protect privacy.
Ai Transcript:
“`plaintext
Phone Staffer Caller: Hi, good morning. May I speak with Robert?
Lead: That’s me.
Phone Staffer Caller: Hi Mr. Robert, this is Simon. And I’m with (redacted). Right now, we are conducting free inspections in your area. Can our project manager give you a callback or a visit any time this week for a roofing job?
Lead: This is for a free inspection?
Phone Staffer Caller: Yes, sir, which you can take advantage of for future decisions.
Lead: Well, do you guys do roof certification?
Phone Staffer Caller: Like, what do you mean?
Lead: Roof… So you certify that your roof will have, say, a certain amount of years left?
Phone Staffer Caller: Yes, yes sir. Uh… that is part of our free inspection, sir. So we counter-check—I mean, we double-check on that, especially when we do the inspection, and that comes with our project manager. Especially, we also need to verify from the last recent hailstorm.
Phone Staffer Caller: Uh, if you don’t mind me asking, how old is your roof?
Lead: Um, it’s 20 years old.
Phone Staffer Caller: 20 years, ok. And just to confirm, are (redacted) and (redacted) Garrison Drive, right?
Lead: Yes, sir.
Phone Staffer Caller: Ok and Robert, (redacted), and sir, do you have an active email where we can send you the details?
Lead: Um, r-a-y r-o-u-n-g the number 8 at comcast dot net.
Phone Staffer Caller: Ok, and no one, uh, yet—where other roofing companies have already checked. Right?
Lead: Uh no, nope.
Phone Staffer Caller: Ok, got it, got it. My phone number and your email, and then anytime during this week—or probably tomorrow—would be better. Let me know.
Lead: Uh, what time works for you guys?
Phone Staffer Caller: We do morning or afternoon.
Lead: Anytime but we could do it for tomorrow morning.
Phone Staffer Caller: Alright. Would you be able to do this 9:30 tomorrow morning?
Lead: I’ll put that on the notes that our project manager can be, uh, oh, more specific, uh, on the requested time for the visit. Okay?
Phone Staffer Caller: Okay.
Lead: Okay.
Phone Staffer Caller: We expect a callback or visit any time tomorrow, sir, or 9:45 morning. Thank you, Mr. Robert. You do have a wonderful day.
Lead: You too. Bye now.
“`